Next Stop RelocationReviews of nextstoprelocation.com

**$3,990 SIGNED CONTRACT. $9,694 ACTUAL COST.** I am posting this because I wish someone had warned me before I hired Next Stop Relocation for my May 2026 move from Georgia to Florida. Next Stop's marketing prominently appealed to veterans. After providing information about what we were moving, I received a quote, including a substantial veteran discount, and signed a contract on April 28 for **$3,990**. In the weeks before the move, I had multiple conversations with their representatives and provided detailed photographs of our belongings. I was specifically told a **26-foot truck would "more than suffice."** Almost everything was already boxed, packed and ready to load. By the time this move was finished, however, I had paid **$9,694—$5,704 more than my signed contract.** I also discovered on moving day that Next Stop Relocation was not actually performing my move. It had been turned over to **Silver Eagle Movers LLC**, something that had not been made clear to me when I hired Next Stop. The movers presented several documents for my signature. Portions concerning the description/itemization of my belongings were **blank when I signed them**, and I was told they would be filled in later. I was not given copies of the completed documents. Despite the detailed information and photographs I had provided—and the assurance that a 26-foot truck would be more than sufficient—I was then told another truck was necessary. **The additional charge was $5,854.** At various points when additional payments were required, I was told that if I didn't pay, they could unload my belongings and end the job. Once your household possessions are already sitting on someone's truck, that doesn't feel like much of a choice. The $5,854 payment was made through PayPal on moving day. Here is what makes that even more troubling to me: **when my belongings were ultimately delivered in Florida, everything arrived in ONE 26-foot truck.** The loading process I was told should take approximately four hours took nearly **12 hours**. During loading, a hutch worth approximately $3,500 was badly damaged. I photographed it immediately and was told the mover would file an insurance claim for me. To my knowledge, that never happened. Delivery communication was also extremely poor. Earlier promised delivery dates came and went. At one point, I was verbally offered delivery within the next day or two for **another $3,500**. I declined. When our belongings finally arrived, the damaged hutch had apparently been unsuccessfully repaired with Gorilla Glue, making matters worse. The back was broken completely in half. Our washer and dryer had not been properly secured/prepared for transportation, resulting in approximately **$400 in repairs**. We also had other smaller damaged items. Then another **$1,200 CASH payment was required upon delivery.** After all of this, the claims process resulted in an offer of approximately **$168**. So these are the numbers I believe prospective customers should know: **Signed contract: $3,990 Total payments: $9,694 Increase: $5,704 — approximately 143% above the contracted price Damage claim offer: $168** I understand that moving estimates sometimes change. What I cannot accept is providing detailed information and photographs beforehand, being assured that one 26-foot truck was more than sufficient, signing a $3,990 contract, and then facing thousands of dollars of additional charges once the move was underway and my possessions were being loaded. I have retained the contract, payment records, photographs, text messages and other communications documenting my experience. My advice before hiring Next Stop Relocation: **find out who will ACTUALLY be moving your belongings. Get the maximum price possible in writing. Never sign paperwork containing blank inventory or itemization sections. Get copies of everything you sign. And understand exactly what happens if the price changes after your belongings are already on the truck.** This was unquestionably the worst moving experience I have ever had. I would never use Next Stop Relocation again, and I cannot recommend them.

They ripped me off...and my Dutch door was missing from delivery and has never responded to any of my inquiries. Never use them again...5500.00

SCAM- they’re a broker and stole $1500 as a “deposit” for an interstate move and I still had to pay movers directly. Horrible company. They do not support veterans but they sucker you in by giving you $1000 early booking and veteran discount. They should be ashamed of how they run their business. It’s cheaper to have a Local Moving company come by, and do an eyes on estimate of goods and volume. Or have local Movers in a U-Haul move it into a measured storage space such as a 10 x 10 unit to say it’s at least 900 ft.³. Local Movers well then say once it’s in the truck, they can move the rest of your stuff for an additional $2000-$5000 depending on how much you have. They basically hold yourself hostage to their measurements. I tried to have something more accommodating than having to drive the U-Haul, but that’s usually the best case scenario. Alex Conor made the original quote, and once the move was done and I asked for my $1500 deposit back as it had to be changed from an interstate move to a local move because the Movers would not tell me the address of where they were storing my stuff and I moved it into ExtraSpace storage, Alex, Lincoln, Chase, and Ahmed were unavailable. Phone numbers listed for Florida and Indiana said unable to be reached, as if they blocked my cell phone, but I was able to get a hold of Nora when I called from a landline. Very suspicious. Do not Hire. Caution, caution, caution. Read the reviews. I’m not the only one.

Initial communication was great, with very reasonable price even though required deposit was high. Company explicitly stated that "they were the mover" when asked who would be moving in the shipment. Couple days prior to scheduled move, pictures were sent of items and was informed that the estimate would be higher than initially thought (went from 500 cf to 700cf) and required more deposit. Trusted their process and paid extra deposit. Morning of shipment, a couple guys showed up that did not appear to be the company I spoke with and then tried to get me to double the expected payment saying the shipment was actually 1100cf. When I tried to call the company, left multiple messages via multiple phone numbers without anyone calling me back. When I finally got through to someone, I didn't even know it was the company since they did not introduce themselves that way. Explained the situation and was told I would get a call back after they spoke with the team on site. Finally received a call back after they spoke with the on-site team and just told me that with the "added items" it would cost more. I did not add anything to the shipment that was not included in the pictures I sent the couple days prior. At no point did the company offer an in-person estimate. I also asked at that time for the owner of the company to call me (since they advertise they are family owned and veteran owned and that I am a veteran). At this point I still have not received a call back from any of the VMs I left, or the specific request for the owner to please give me a call. I also have not received any replies to any of the emails I sent. For a family owned and veteran owned business, that advertises they support military moves, they seem to be ok lying to, and screwing over a disabled veteran.

I would imagine That the better reviews come from those exe using LOCAL moves. Not that all local moves were great, but that those produced the best ones. I'd presume that since the local moves had the same crew that loaded also unloaded. This of course alleviates multiple hands on the goods. Like many that reported here there were pricing changes. While the initial goods did not change significantly the same cannot be said about the cost. It is my summation that the goods were loaded by one crew, offloaded at some point, reloaded, and transported prior to delivery. While I cannot prove this, what I do know is that I paid a deposit to o e set of people, another third to the loaders and another third to the delivery workers. Some of the items moved I've owned for well over 20 years. They've survived multiple moves, cross country and back, and across again. Self moves and government/commercial moves. Never have I witnessed damages like this. Bed frame snapped in two, tool containers cracked from side to side on interior sections. I had one black tote with a yellow top totally demolished. Wonder how that happened. Like others have reported, there was much left behind, as the required space simply was not available. I still wonder how an estimate can be made on assembled furniture, yet all was completely disassembled and still, there was no room on the truck. Had I known then what I know now, I could have requested vaults. One set of hands when the goods go into the vault and another when it comes out. Matters not how often the vault moves. My other option would have been to go with a NATIONALLY known mover. They came in much higher, but in the end would have been less. They offered to bring in boxes for additional packing needed. They would have shown up with a real moving van as opposed to a large truck. Most of all, the damages sustained, in my opinion would have been zero. There was more damage on this move, than all moves I've made in my 20 years of active duty and the 20 years since retiring. I wou not recommend this mover/broker to anyone. JMO. YRMV

The moving company showed up with 3 people. They worked until 11pm. They left so much stuff behind at the house. I was in contact with the driver until about day 25. They stopped answering the phone and one text said call the driver. My stuff arrived 43 days from departure. The driver had many excuses as to why they took so long. Before they arrived the driver asked if I could find some people to unload my truck since it was him and one other person. The second person couldn’t walk or work. The driver said he would pay the people that I found. He did not. I had people I’ve never met helping me. I ended up paying $435.00 to the moving helpers. The brother of the driver asked if I could give them more money as they had spent all theirs. I said no. The moving inventory included the stuff they left behind and all the items I had removed prior to them coming. The original price was $9500.00. Final cost was $12,500.00. They added another 286 cubic feet to my bill. The drivers reply was we didn’t leave anything. Nothing about all the stuff that wasn’t taken off the inventory. I have four big boxes of broken items. Every piece of furniture was scratched, dented or broken.

Next Stop Relocation: Estimate # NS6484880 I’m finally getting around to disputing the charges for my relocation. So I’m finally sending the facts to someone who I hope will understand and agree that the billing was ridiculous. This was the very worst experience of my life, mostly due to Nacho (no last name) but also the entire team. I have the quoted estimate from Mark Edwards for $4,800 total and I paid $2,000 deposit. On March 20, 2026, Nacho the truck driver showed up at my home in Parker, CO around 11am and started doing his own inventory. About 2 hours later he showed me a cost of $10,456.20 for my move. More than double the quoted price. I should have kicked him out then but he started telling me I would loose my $2,000 deposit. I then tried to get management on the phone for some help and understanding of what he was trying to charge me. Mark Edwards ignored my calls and refused to help so I figured he must be in on this scam also. Hours later I was still trying to get someone to help. Finally some lady answered the phone and said she would try to get someone to call me. Then I guess Moe called Nacho finally after a few more hours. Nacho told Moe that it was approximately 190 cubic feet more than the original estimate. So Moe told Nacho that the extra charge should be $5 times the extra cubic feet. Roughly $5 x 200 = $1000. Thanks to Moe, that made perfect sense and I agreed to pay that extra amount. $5,800 instead of $4,800. I spoke to Moe on the phone and we both agreed on the extra charge. Then Moe hung up the phone and Nacho started disagreeing with what Moe said and he refused to agree with Moe and myself. I tried to call Moe back several times and he was not answering his phone. He was having a party at his house and I’m sure he just did not want to talk with me. Now it’s starting to get dark and Nacho is still not agreeing to load my stuff. My house was for sale and I had an appointment with a staging company to come to my house the next day for staging so I needed to get everything moved that day. I already had most everything packed in boxes so all they had to do was load the furniture and the boxes. Nacho came down off the $10,456.20 price but it was still not a fair price. Finally he came down to a total price of $8,000 ($3,200 more than the quoted estimate) minus the $2,000 deposit I had paid so I let him start loading the truck in the dark since I had no choice. He had me write a check directly to “Josue Lopez” for $4,200, and the remaining $1,800 would be paid to Andrew, the delivery driver in Little River, SC. He finally finished loading around 11pm. A 12 hour useless ordeal. What I would like to see from this letter is some refund for the overcharge plus to make sure that Nacho has been fired. Thanks and hopefully there will be no need to escalate this any further. P.S. The Veterans discount that was quoted was also never deducted! They used the word "Veterans" to make you think they are trustworthy. Also there was a couple of items on the truck that belonged to another customer that Andrew was suppose to pickup and never did. PLEASE NEVER USE NEXT STOP RELOCATION FOR ANYTHING. IT'S A TOTAL SCAM! Jerry

Added to cost at the last minute when storage dimensions were given in advance. Most of my items were severely damaged and the process to file a claim is so difficult that I have been unable to file a claim.