NextmedsReviews of nextmeds.com

I sent 5 pictures of a bad with 10 syringes and no medication to NextMeds . They said it is not there fault the package was destroyed by ups and that I am out 129 dollars not a good company at all.

I’ve been dealing with nextmeds for 2 months trying to get the medications that they sold me. I bought 3 medications never talked to a dr. They sent the triz. 2 months later im still waiting on the other 2 medications. They refuse to refund me my money and I continue to get bs emails and texts every day saying we are sorry for the delay. Oh and don’t bother calling as you’ll get someone from another country that just apologizes and doesn’t have any answers. I urge you to try literally any other company before you waste your money with nextmeds.

All points of contact were handled very professionally

I was approved for Tirzepatide on 10/1. The dosage was slightly higher than what I was previously on but I was told it was fine. I signed up online on 9/30, made my appointment with them for 10/1 at 8 am. We talked through the meds and how I was doing on my previous dose and got set up with the new dosage. I was told it usually comes in 3-5 days. I got the dreaded delay messages for a few days which made me panic but my meds did show today 10/8. When I got the tracking number I was a little worried, I'm in VA and the meds were being overnight shipped from Florida. I read a lot of reviews about people receiving the medicine and it was warm. Mine was sent in a black metal thermos with two long tube ice packs inside. Everything was still nice and cold. Came packed with all the supplies needed as well, plenty of syringes, alcohol wipes and clear instruction on how to properly use the medication. So far, I couldn't be more please.

One star is too many. Had 3 month subscription. Waiting for my second months injection to be delivered. I need it for tomorrow. Made numerous calls. All I get is I’m so sorry for the inconvenience. So tomorrow I have no shot and I don’t know when it’s coming. You can’t speak to anyone but the phone people who are foreign and say the same line… we’re are so sorry…… DO NOT USE THIS COMPANY So now they want to expedite my order and need my email. Bogus!!! They have my email from my account with them but this looks good to other people reading this. Nextmeds you know how to get in touch with me. I guess the FTC needs to be contacted again. Paying out $150,000 to the FTC for fraudulent activity apparently isn’t enough for you

Very Disappointing Experience — Poor Communication, Delayed Delivery, and Questionable Explanations I purchased and prepaid for a three-month supply of compounded tirzepatide from NexMeds on September 22. My credit card was charged immediately, and I was promised delivery within 2–5 business days. Instead, I received repeated messages about delays, with no clear shipping date. I called customer service several times and sent an email that went unanswered. When I requested cancellation and a refund, I was told that my purchase was nonrefundable—even though the medication had not shipped. After approximately two weeks, multiple phone calls, and considerable frustration, I finally received my first month’s medication. Then came another surprise: despite paying for three months, I was informed that the company would ship only one month at a time, supposedly because of federal regulations. To my knowledge, there is no blanket federal prohibition against dispensing a 90-day supply of compounded tirzepatide, provided applicable legal, stability, and beyond-use dating requirements are met. I would like the company to identify the specific regulation supporting its claim. I have been assured that the remaining two months will ship automatically, but given my experience so far, I have little confidence in those promises. My biggest complaints are the lack of transparency, poor communication, failure to meet advertised delivery timelines, and refusal to offer a refund when the order had not even shipped. Charging customers promptly while leaving them to chase down medication they have already paid for is unacceptable. I cannot yet comment on the quality of the medication itself, but based on the customer service and fulfillment experience, I would not recommend Next Meds.

Excellent communication and customer service. I have tried other companies for GLPs and yours is by far the best.

Never received consultation, meds. Can't get a response to email for cancelation and refund.