NextmedsReviews of nextmeds.com

Answered All my questions 👍👍

Wow Nextmeds is the best !

After being on brand then having to go the compounded route, I am happy with NextMeds

After clearing w/ customer service why my payment was taken but no further communication. Provider telemed visit was scheduled immediately. Provider was very clear & understanding. Very down to earth.

No one has contacting me regarding anything. I was charged and even called to get an update and nothing.

Great conversation and I was pleased with the outcome.

Worst customer service I’ve ever received, run from this company! I placed my first order a month ago, I was going to switch from the company that I’m currently with only because they were offering a lower price. I submitted my forms and told them I was taking the 15 mg and happened for the last year. I uploaded the forms as required and then somehow once they processed it, they put me at a lower dose, I called two separate times and spoke to two separate people who said that they could not help me because the prescription was already sent to the pharmacy and being processed. I told them that their site said if the doctor had any questions that they would contact you but nobody contact me. I also advised that the lower dosage that they are giving me is not what I wanted and would not work for me. It was a waste of my money. I told him it was their mistake, not mine. I then received an email telling me that they canceled my subscription and our refunding me my full amount that it would take up to 10 days, business days. I still have not received that refund. I have emailed with what I believe is AI and keep getting the same responses back and that I need to wait 10 days which I keep replying that it’s been over that amount of time and I want my refund as I have proof saying that it is being processed and I would receive it. unfortunately now I am not getting any responses at all and just got another email that my next order is being processed by the pharmacy! Again, I have sent three emails telling them do not send that to me that I do not want it and I want my refund and now I hear nothing at all from them. They are a scam and all they want is your money and I am telling you that you truly need to run. There are other companies out there that have good prices that have good customer service as well. You can take my advice or leave it, but you will be very disappointed. Good luck if you choose to move forward with this company.

My care provider actually listened to me and corrected what went wrong.