NextmedsNextmeds is listed under Personal Care.
Nextmeds (nextmeds.com) has 164 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
164 approved reviews, newest moderated first
Kristine S.
Very helpful, informative, and answered any questions or concerns that I had.
Response from NextmedsSep 29, 2026
Awesome, merci for sharing! I’m glad you felt informed and supported throughout the process. If you ever need anything else, you can always reach us at +1 855-739-9995.
Tammy W.
The provider gets a 5 star. Patient portal 4. Portal is hard to navigate. I can’t find any of the forms needed. (Refill request, provider notes,etc)
Response from NextmedsSep 29, 2026
This is really useful feedback, thank you for being specific! The portal experience is actually something we’re actively working on and we appreciate you calling it out.
Melissa A.
Excellent care, listening, and response.
Response from NextmedsSep 29, 2026
Our #NextMeds team really appreciates you sharing this. Feeling heard is such an important part of the care we want to provide, and we’re glad that came through in your experience. Thank you!
Jeffery F.
As I have repeatedly read now on many reviews, NextMeds is fraudulently providing GlP treatment to customers. Prescribed wrong dosage even after I informed from the beginning of their error. They will not refund. Good luck with everything them returning a call or calling you back after they explicitly said someone would call back. Very disappointing and frustrating experience and never again will work with a telehealth company like this one. To even say they have your health in mind is a joke. They just want your $$. Shame on you NextMeds
Response from NextmedsSep 23, 2026
Hey Jeffery, I reviewed the account and can see that your prescription was adjusted meaningfully upward. I’m sorry the process around getting that concern addressed felt so drawn out and didn’t move as quickly as you needed it to. I can confirm that the subscription has since been canceled and the payment disputed. If there’s anything else you still need help with, please reach out to us at [email protected] | +1 855-739-9995. I appreciate you taking the time to share what happened and giving us the opportunity to do things better.
Bianca
She didn't want to waste my time and I like it.
Response from NextmedsSep 23, 2026
This made us smile, thanks for sharing Bianca! We’re glad the appointment felt respectful of your time while still giving you what you needed. We really appreciate you trusting us with your care.
Brenda H.
I canceled the meds I was only wanting one month but I paid for 3 months then they charged me for 12 months of Sermorelin. Over $1000 and I asked them twice to cancel my whole order. I have disputed the charge and I am ashamed of your company. After you get someone's credit charge info it doesn't matter what they want you charge ridiculous amounts on it. I want this charge removed I will fight you to my last breathe on Facebook.
Response from NextmedsSep 23, 2026
Hi Brenda, no need to fight this to your last breath — I’m here to help. I’ve asked my internal team to take a close look at the charges so we can understand exactly what happened and get this squared away. Someone from our team will be in touch with you this week with an update. Thank you for bringing this to our attention, every review matters, especially when something clearly needs a second look.
Brooke S.
I tried to transfer a prescription over from another company. Without any communication, NextMeds sent me the wrong dosage. They refused to fix it and would not offer a refund. Battling the customer service is a nightmare. They do not return calls or emails. I have asked them to either fix the prescription or don't send it all, and they still send the wrong dosage. They fail to mention that they will not prescribe 15mg/week of tirzepatide even if you have a prescription for it. False advertising in their ads. They need to be upfront and tell you that they won't fill your prescription BEFORE you pay. They refuse to refund. I have wasted so much time and money with this horrible company. The worst customer service from any company I have dealt with. In response to NextMeds' reply: They have agreed to send me 2 months at 16mg (because they do not offer 15 mg), and I will have to figure out the correct dosage since my prescription is for 15mg. After 2 months, they will only send me 11mg/week. So, I paid for 6months, bringing in a prescription for 15mg/mo. Of the 6 vials, they agreed to 2 at 16mg/week, the rest at 11 mg/week. None of these are my prescription. They refused any other solution. I will be going back to the last company I used - take 10rx. Do not waste your time with this company!
Response from NextmedsSep 23, 2026
Hi Brooke, I wanted to acknowledge how much time and effort you had to put into getting the dosing issue corrected. Thank you for sticking with us while it was being worked through. I reviewed the account and can see that the prescription was ultimately adjusted to a dose even higher than the one you had requested. The later prescriptions were duplicate orders and have already been canceled, while the corrected prescription has been delivered. Your feedback has already made an impact internally and has been shared with the team so we can tighten the process around cases like this. If you need anything else from us: [email protected] | +1 855-739-9995.
MartianWater.Store
WORST Tirzepatide online provider you could ever choose: 1. Ships the worst Tirzepatide with an unannounced additive from Beaker Pharmacy in TX. 2. The med is so diluted, they ship it in 2 vials for 1 month of weekly injections. 3. It is the absolute WEAKEST concentration Tirz you could EVER buy. 4. Nextmeds, Inc. isn't even a REAL corporation per the fact that it's not listed in ANY state database. 5. They NEVER respond to ANY support emails. My name is Glenn. I provide additional potency, pricing and poor packaging information about Nextmeds plus 83 other online Tirz sellers at my martianwater.store so other GLP-1 users won't repeat my mistakes.
Response from NextmedsSep 23, 2026
Hey there, we’d like to take a closer look at this, but we can’t confidently match the review to an account from the username alone. We’ve requested additional information through Trustpilot so we can review the medication, pharmacy, and support history tied to your order. Once we’re able to identify the account, we can address the concerns based on the actual order details rather than make assumptions from the review alone. Thank you for giving us the opportunity to look into it.