Tony M.
Had to resell my tickets
The chat was amazing. Fast. Clear. I was surprised and delighted. They had a solution for my problem. Easy

Welcome to New York Theatre GuideYour premier guide for all things Broadway and beyond since 2003. We’re your one-stop shop for tickets, news, reviews, and information on the best experiences and culture in New York City. At New York Theatre Guide, we are passionate about theatre and dedicated to bringing you closer to Broadway, Off-Broadway, and all kinds of cultural experiences from across the city of New York. Our mission is to provide all theatre, arts, and culture enthusiasts with the most reliable, up-to-date information, reviews, and ticketing services, to help you plan unforgettable experiences.Why People Turn To New York Theatre Guide:🎟️ Show Tickets: Explore all events currently on sale and conveniently buy tickets to your favorite shows directly from our site.📰 Latest Theatre News: Stay informed with the latest happenings in New York's vibrant theatre scene.💬 Comprehensive Reviews: Read in-depth reviews from our team of experienced critics.👀 Theatre guides: Get insights and tips for enjoying the best of New York theatre. Check out our complete Broadway theatre guide for information on buying tickets, planning a theatre trip, and seeing Broadway’s best shows.🎡 Beyond Broadway: Discover guides to New York City’s various neighborhoods, historic hotspots, and most popular attractions. Find out how to build a day, a weekend, or a full itinerary around your theatre trip, or discover and get tickets to cultural experiences beyond theatre, tailored to your interests.✅ Trusted by Theatre Enthusiasts: Trusted by over 200,000 readers each month, from avid theatre-goers to first-time visitors to New York, our site provides reliable, comprehensive, and engaging content that enhances every aspect of your theatre experience.Our dedicated team of New York-based writers and critics work tirelessly to bring you the best content. We are all theatre enthusiasts who live and breathe the art, ensuring you get the most insightful and engaging coverage. Like you, we share a
New York Theatre Guide (newyorktheatreguide.com) has 799 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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799 approved reviews, newest moderated first
Tony M.
The chat was amazing. Fast. Clear. I was surprised and delighted. They had a solution for my problem. Easy
William
Good music but storyline not
Response from New York Theatre GuideOct 29, 2024
Hello William, Thank you kindly for taking the time to share your thoughts and feedback on your recent theatre trip. Although we don’t have any influence over the creation of the show itself, we're always keen to hear what our customers think of the shows we are selling. For that reason we’ve partnered with ‘Show-Score’, an independent theatre reviews platform, to connect audiences in New York with shows they’ll love. Their platform is built entirely upon honest, informative feedback from passionate theatre-goers such as yourself, and we feel your review would greatly benefit audiences looking to discover the right shows for them. You can share your feedback on this show, and any others you’ve seen over at https://www.show-score.com Thank you once again for your review, we are so pleased to know that our booking process was smooth. We hope that you'll soon return and find a show that you love. Best Regards, The New York Theatre Guide Team
Dan
I purchsed tickets on the wrong date and immediately requested a refund. It is impossible to call them but the chat bot takes you to a certain point and then a human follows up if necessary. Finnian from customer service sent me an email and said my order was eligible for a refund and he was checking into it. Jenny then offered me a credit voucher, but once I said I preferred a refund, she responded within 5 minutes (!). Thanks so much Jenny! All of this took a couple of days, but I would use the website again. The price of the tickets was actually cheaper than similst ones on the official (Telecharge) website and they were more flexible about the refund (or credit).
Joyce L.
It was a great experience with New York Theatre Guide. They understand my unexpected situation and helped me to get it resolved. I really appreciated.
Pamela W.
Lucy was so kind professional and courteous. That made my day.
Charlene A.
Friendly staff, every seat was a Great seat! Show was humorous & entertaining. The special effects made you forget you were at a theatre it was so awesome!
gary N.
Manika with New York Theater Guide reached out in a prompt manner to help resolve my issue of a cancelled show (Water for Elephants which closed early). This helped to ensure confidence in New York Theater Guide as a source for theater tickets.
James M.
Great security and indoor staff, very friendly. Great show, very funny. Great location