nathan S.
I had a query regarding a recent…
I had a query regarding a recent booking that was quickly and well resolved by Marika. Swift and kind customer service. Thanks

Welcome to New York Theatre GuideYour premier guide for all things Broadway and beyond since 2003. We’re your one-stop shop for tickets, news, reviews, and information on the best experiences and culture in New York City. At New York Theatre Guide, we are passionate about theatre and dedicated to bringing you closer to Broadway, Off-Broadway, and all kinds of cultural experiences from across the city of New York. Our mission is to provide all theatre, arts, and culture enthusiasts with the most reliable, up-to-date information, reviews, and ticketing services, to help you plan unforgettable experiences.Why People Turn To New York Theatre Guide:🎟️ Show Tickets: Explore all events currently on sale and conveniently buy tickets to your favorite shows directly from our site.📰 Latest Theatre News: Stay informed with the latest happenings in New York's vibrant theatre scene.💬 Comprehensive Reviews: Read in-depth reviews from our team of experienced critics.👀 Theatre guides: Get insights and tips for enjoying the best of New York theatre. Check out our complete Broadway theatre guide for information on buying tickets, planning a theatre trip, and seeing Broadway’s best shows.🎡 Beyond Broadway: Discover guides to New York City’s various neighborhoods, historic hotspots, and most popular attractions. Find out how to build a day, a weekend, or a full itinerary around your theatre trip, or discover and get tickets to cultural experiences beyond theatre, tailored to your interests.✅ Trusted by Theatre Enthusiasts: Trusted by over 200,000 readers each month, from avid theatre-goers to first-time visitors to New York, our site provides reliable, comprehensive, and engaging content that enhances every aspect of your theatre experience.Our dedicated team of New York-based writers and critics work tirelessly to bring you the best content. We are all theatre enthusiasts who live and breathe the art, ensuring you get the most insightful and engaging coverage. Like you, we share a
New York Theatre Guide (newyorktheatreguide.com) has 799 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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799 approved reviews, newest moderated first
nathan S.
I had a query regarding a recent booking that was quickly and well resolved by Marika. Swift and kind customer service. Thanks
Woo
This depiction of Michael Jackson's life summarized it in a way that captured pivotal points from each era of MJ's life through the late 90's. My heart felt for him and fell for him all over again!
huimei F.
This is our first experience to get online tickets on broadway. Due to some incident, we had to return to the support assistance, Marika, the senior customer experience representative, was helpful with our requirement and we are so grateful for her assistance. Thank you so much, Marika. We are looking forward to the broadway experience in New York.
Allison T.
Sadly, we were very disappointed in the show as were all the people sitting around us. In no way did it live up to the critics reviews. If you’re coming into NYC for a show, I would strongly consider making a different choice.
Response from New York Theatre GuideOct 10, 2024
Hello Allison, Thank you kindly for taking the time to share your thoughts and feedback on your recent theatre experience. Although we don’t don't have any influence over the creation of the show itself, we're always keen to hear what our customers think of the shows we are selling. For that reason we’ve partnered with ‘Show-Score’, an independent theatre reviews platform, to connect audiences in New York City with shows they’ll love. Their platform is built entirely upon honest, informative feedback from passionate theatre-goers such as yourself, and we feel your review would greatly benefit audiences looking to discover the right shows for them. You can share your feedback on this show, and any others you’ve seen over at https://www.show-score.com Should you have any feedback relating to your experience with one of our team or around the services we offer then we’d love if that can be shared here through TrustPilot! Thank you once again for your review, we hope that you'll soon return and find a show that you love. Best Regards, The Customer Experience Team
Krishna T.
We recently purchased tickets for two shows and planned to travel to NYC for a special mother – daughter trip, but we had a death in our family and we were unable to make the trip I reached out to New York Theater Guide and was fortunate to work with Marika who is so helpful and compassionate and made finding a solution quick and easy. We will buy all of our future performance tickets through NYTG because of this incredibly positive experience. Thank you.
Ptrt
second time used NYTG... again... everything perfect.. got the bar codes exactly when they said w/o a problem... great prices... buying from them from now on
Jane W.
Lucy one of the Customer Experience Representatives at the New York Theatre Guide was absolutely brilliant. My query, despite an 8 hour time difference sorted everything out within an hour and a half - couldn’t be happier 😁
Stephen H.
I bought several tickets through NYTG website. As I went to the shows, I realized that this company significantly marked up the ticket price and if I’d just gone to the theater’s website I could have saved a substantial amount. In addition, for two of the shows I didn’t get the barcodes for the tickets and had to get help, once from NYTG and once from the theater. While NYTG is not a scam, per se, it’s not worth buying your tickets here. I recommend buying from the theater and saving money.
Response from New York Theatre GuideOct 10, 2024
Hello Stephen, Thank you for taking the time to share your feedback. When you buy theatre tickets online, you might see a small extra fee on your order. This fee helps us keep the website up and running smoothly, and it also lets us offer customer support if you have any questions or need help with your tickets. Plus, the fee helps us stick to our promise: guaranteeing 100% genuine tickets. We work exclusively with trusted theatre companies to make sure you're getting a reliable and safe ticket-buying experience. Whenever possible we strive to offer discounted ticket prices to our customers and we often offer rates exclusive to our customers. However as rates are not always available, we do sell full priced tickets that would include booking fees. Best Regards, The Customer Experience Team