Jorge M.
Professional
Professional service, quick delivery. Good quality product

At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jorge M.
Professional service, quick delivery. Good quality product
Michael G.
Ordering was easy and delivery was timely. Installation simple.
Doug H.
very knowledgeable, great to work with a great company and and very competent personnel!
Sbarney
Do not trust the prices listed on this site. I ordered a drive listed at $91, with a Google coupon for $10 less. The next day, I received an email claiming the item was "refurbished and out of stock" and was offered a "new" one for almost $200. When I questioned this, the "Account Manager" admitted via email that "condition is not mentioned on our website" for their listings. They intentionally hide the fact that items are used/refurbished to trick you into buying, then hold your money while trying to upsell you to a higher price. If you receive a "Sold Out" email from "Ryan" or "Thomas," don't pay the extra money. Demand a refund immediately. This is not a mistake, it is their business model. I was issued a refund. Regarding reply: trustpilot definitely reached out for details and I supplied them. You can see in their reply, they don't track stock or condition before taking your money.
Response from NEW TOWN SPARESJan 13, 2026
We have requested for your information but I still haven't received anything from your end. You have already mentioned we provided you a refund. Let me address your concern related to the business model. Due to a high demand in IT Hardware products, there is always a possibility of error in managing inventory. We are specialized in EOL(End of Life) Parts and for that reason most of the Units are in multiple conditions, not to make it confusing, we always contact the Customer in timely manner to make them aware about the availability of the exact condition of the available Units. Thank you!
Aubrey W.
The clear and quick communication to let me know different options and the product worked well and exceeded my expectations
DEIRDRE D.
Item as described and fit perfectly. Great Service, fast shipment, great communication!! Thank you!!
Richard W.
I received the printer and it was packaged well. But when I tried to copy it wasn't printing black. And the red ink will not print at all. On 1/07/ 26 I received the replacement printer and this one works. They shipped it from Idaho Falls ID to Auburn NY. So Daniel was serious about getting a replacement to me. And in the package was a print quality report which I copied as soon as the printer was set up. I am happy with the results.
Robert M.
Received a refurbished power supply for a Lenovo P700 workstation. Looked brand new and works great. Would definitely use New Town Spares for server and workstation parts in the future.