NEW TOWN SPARESReviews of newtownspares.com

I was in the market for a WUH721414ALE604 Hard Disk Drive, and when I saw the price was $292.44, I jumped on it, as that's roughly $30 cheaper than everywhere else. Well, I guess New Town Spares didn't much care for me getting a good deal, because several days later I received an email saying that they didn't have any more stock of that, and offered me to purchase a refurbished of the same model for $429.70--OVER $120 more expensive for a refurbished version. Sure enough, I go to their website today, and they have the exact same NEW product still listed as in-stock, except now it is $429.70. Sounds to me like someone forgot to update the pricing on their page in relation to the post-AI overinflated pricing structures, and instead of taking the loss in profits, they decided to screw over their customer. False advertising 100%. Never doing business with them again. Update: Ryan did get back with me that the transaction did not process since the order couldn't be fulfilled, so a refund was not necessary. I'm not going to go down the run-around chasing sub-par options that are overpriced, and have declined to proceed with this transaction. I will be taking my business elsewhere.

The customer care rep on the phone was polite and professional, when I placed my order. Unfortunately, the order (items) was incorrect when it arrived. One of the three boxes needed to be opened to verify the items. A RMA has been filled out and sent. I'm waiting to find out how it will be handled.

Very shady. I order a cpu for about $500 from New Town Spares, they charged my debit card (the money was deducted), and then two days later, I get a call from one of their customer service representatives stating that something went wrong and the money never came through. Confused, I checked my bank statement; yep, -$500 for a cpu from New Town Spares. I brought this up and again the customer service representative stated they never received the money, and that I would have to pay another $500 to order the cpu again. Instead, I demanded that my original order be canceled. Surprise! A day later after I demanded my order be canceled, I was refunded $500.

The price was changed after purchasing, It actually doubled from what was listed.