NEW TOWN SPARESReviews of newtownspares.com

Delivered in a timely manner. Hard drive was packaged well, plenty of padding. I would use them again.

Good. Hard to find component. Installed and working. Thank you.

Pn for Pn replacement that I needed for an older Apple laptop. Good price, reasonable shipping time, plugged it in, recovery over the internet, up and running.

If I could give zero stars, I would. This company is running a complete scam operation when it comes to selling IT hardware parts. Here is what happened: The Bait-and-Switch: I ordered a specific enterprise-grade server CPU and matching RAM modules listed as brand new and in-stock on their website. Days later, instead of what I paid for, they shipped heavily used, inferior, and lower-tier parts that didn’t even match the specifications of my order. The Runaround: When I contacted customer support to report the bait-and-switch, I was met with scripted, unhelpful responses and endless delays. They tried to claim it was a "fulfillment substitution," which is completely unacceptable for mission-critical IT hardware. The Missing Refund: I returned the incorrect parts immediately via their specified return process (at my own shipping expense, mind you). They received the hardware weeks ago, and I still have not received my refund. Every time I reach out, they make empty promises or ignore my emails entirely. Warning to fellow IT professionals and buyers: Stay far away from this business. They will take your money, send you junk or substitute parts you didn't order, and hold your funds hostage. I am currently disputing the charges through my bank and filing complaints with consumer protection agencies. Do not risk your money or your projects with this company!

Purchased drive for camera system. Never opened box because camera system died. Saving drive to use on new camera system if needed

Olivia was so helpful and a great communicator. I have found my new go-to for tech equipment.

Was very professional and resolved my problem

Price on website is changed after order by 5 times. Real slimy business practices. Beware! Jacked price from $2,613.92 to $13,385.32 Good Afternoon, Lee, Thanks for placing the recent order (#116874) for 4 MTFDHBE7T6TDF-1AW1ZA - MICRON 7.68TB NVMe PCIe 3.0 U.2 2.5" SSDs. I sincerely apologize, but a technical glitch on our website temporarily displayed an incorrect price for your order #116874. However, we have these units available in New condition. For your peace of mind, these units are protected by a 1-year warranty and are ready to ship. If you would like to proceed with these units, your additional charge would be $13,385.32. Or we can process your full refund for the paid amount and then you can place the new order for these drives. Please let me know if everything aligns perfectly here. I will need the confirmation by the end of the day today, so that I can secure your stock and fast-track the shipment accordingly. Awaiting your response.