NEW TOWN SPARESReviews of newtownspares.com

I'm waiting for my order; I asked them to change the address. They answer quickly

Hard drive came in and worked great

Fast responses, honest conversations, and products work well.

They are a bait and switch company. Got the email below 24 hours later after placing the order for $89.10. Good evening Ben, Thanks for bearing with us! I’m reaching out with a quick update on your recent order for the Cisco NM-8AM. Due to a brief sync delay between our offline store and online system, the item sold out over the weekend before our live inventory could update. I’m so sorry for the inconvenience! To make sure you get the hardware you need without any wait, I’ve secured a unit from our newest batch of certified refurbished Cisco NM-8AM modules instead, complete with an extended two-month warranty. However, because this unit is from a newer batch, there's a price difference of $280.75, bringing the new total to $369.85, which exceeds what I'm able to absorb internally. Let me know if you're happy to move forward with this upgrade. If you're on board, I'll shoot over a secure Stripe link for the difference and get your module shipped out immediately. Thanks again for your patience and understanding! Best regards, Kevin Malick Account Manager Direct: (209) 433-6599

they were quick and efficient

Customer service called to confirm that I understood that the hard drive was refurbished and if I was ok with this. The packing was very protective and secured. It shipped fast

Your communication was excellent. You kept me posted at each step of the process. Thanks!

Absolutely horrible. Sent 3 emails trying to upsell and when i wouldn't cancelled my order. Will NEVER do business with again!