NewSmileReviews of newsmilelife.com

They are always super kind and very professional! This time Julie helped me. Thank you so much ;)

Shaira was very patient with me throughout the whole process. Could not ask for a better experience. Thanks!

Lou did a great job helping me get the impressions and larger tray for upper.

Maddy called me back as I requested so I can explain the situation with my aligners. She put a pause on my retainer delivery as I just signed up for a subscription so we can remedy the problem prior to befitting. She was very patient, kind, able thorough. I'm thankful to have talked to Maddy.

Great service. Very well explained and took the stress out of making the impressions.

Very patient and helpful

I am now in my 4th tray and so far so good. I have received timely responses to my questions and have received the help I needed to process this experience. Make sure you send your photos every 2 weeks, just be on the lookout for their emails. What I have noticed is sometimes I get the same email twice, but that's better than not at all. Happy I chose New Smile!!

I spent an hour and a half with Lu on a video call to get my molds done. After several trial molds we did the final which Lu said looks perfect. I received an email two days ago saying that I needed to redo the molds and purchase another kit but that they would give me 59% off. I responded to that email as to why I needed to redo them when Lu said they were perfect and I haven’t gotten a response. This is frustrating as it took a lot of time to get the molds done and now I have to start over. Disappointed.