NewSmileNewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Sharea H.
Marion is the best verh helpful. Please give them a raise as they helped me on a Saturday
Response from NewSmileOct 18, 2026
Hi Sharea, Thank you for your kind words! We're glad Marion could assist you, even on a Saturday. We truly appreciate your feedback and will make sure your recognition is shared with the team.
Lindsay T.
NewSmile has been very communicative throughout this whole process of getting my aligners Maria from NewSmile in particular has been very helpful and prompt with her email responses!
Response from NewSmileOct 17, 2026
Hi Lindsay, Thank you so much for your kind words! We’re happy to hear Maria has been able to help make your NewSmile journey a positive experience! ❤️
Frederic
Very good client service by Aaron !
Response from NewSmileOct 10, 2026
Hi Frederic, Thank you for the kind words! We're glad Aaron was able to provide you with excellent service. 😊
Jayna C.
Quick and efficient help by Marion and fast response!!!
Response from NewSmileOct 10, 2026
Hi Jayna, Thank you for your kind feedback! We're glad to hear Marion was able to assist you quickly and efficiently. We truly appreciate your support!
A H.
As a returning customer, Marion has been a pleasure to work with! I greatly appreciate the support and look forward to receiving my next order.
Response from NewSmileOct 10, 2026
Hi there, Thank you for your continued trust in us! We're glad to hear Marion has made your experience a positive one. We appreciate your loyalty and look forward to assisting you again!
Monica O.
So far I have zero complaints about the process. After the kit arrived, I read through the instructions and watched some videos. I needed different sized trays and they were sent to me at no additional costs. I was given feedback on the practice impressions I’d made and uploaded. Sofia was the best at keeping me updated on each shipment. She provided feedback that was extremely helpful. I sent my impressions back and uploaded the pics requested of my teeth. Just received confirmation that my impressions are usable so I’m waiting to receive the final product. I can’t wait to try them!
Response from NewSmileOct 10, 2026
Hi Monica, Thank you for sharing your experience! We're glad Sofia was able to provide helpful feedback and keep you updated throughout the process. We appreciate your trust in us and look forward to helping you achieve your desired smile!
Your H.
This review is for the customer service I received. Although I ended up asking for a refund because the process took much longer than it should have. My impressions ended up not being workable after I was told by my rep that they were good to go. I was given the option to have another impression kit sent at no cost, but refused as there was no way they could have come out any better. I requested a refund and spoke to Mary who put the request in for me to speak to the manager Elizabeth. These two are the reason for this 5 star rating. My concerns were addressed and Elizabeth processed my refund promptly. Her service is greatly appreciated
Response from NewSmileOct 10, 2026
Hi there, Thank you for sharing your feedback. We're sorry for the delays and inconvenience, but we're glad Mary and Elizabeth were able to address your concerns and assist with your refund promptly. We truly appreciate your understanding and kind words!
BH
Very helpful
Response from NewSmileOct 10, 2026
Hi there, Thank you for your kind feedback! We're glad we could be of help and appreciate your support!
