Neutralcurtains Reviews | Read Customer Reviews of neutralcurtains.com

Neutralcurtains Reviews | Read Customer Reviews of neutralcurtains.com

Neutralcurtains reviews

297 approved reviews, newest moderated first

Lisa H.
Jul 8, 2025
Easy to order and the blinds look high…
Easy to order and the blinds look high end.
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Sean
Jul 8, 2025
Top quality and value
Easy and informative ordering. Great quality and came out of the box pressed and ready to be hung.
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Rachel A.
Jul 8, 2025
Beautiful curtains and great quality!
Beautiful curtains and great quality!
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Cindy
Jul 8, 2025
Did not fit
Shades did not fit correctly (too wide for inside mount) and the customer service experience was terrible. The language barrier made it very difficult to communicate. After many photos of me measuring and remeasuring numerous sections of the shades and the windows I was told the shades would be replaced. I then received another email stating they would not be replaced. Also one of the shades does not stay down all the way. Buyer beware especially if ordering inside mount. I followed directions for measuring exactly, and now we have ill fitting shades.
Response from NeutralcurtainsJul 9, 2025
Dear Cindy, Thank you for bringing this to our attention. We’ve thoroughly reviewed your case and confirmed that the shades were indeed manufactured incorrectly. We sincerely apologize for the inconvenience you’ve faced. To make this right: 1. We will replace all ill-fitting shades at no cost to you. 2. Our team will prioritize your replacement order to ensure timely delivery. Please contact us directly at [email protected] with your order details, and we’ll handle everything promptly. Thank you for your invaluable feedback. We’re committed to resolving this to your satisfaction. Best regards, Neutral Curtains
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Lou
Jul 7, 2025
The linen drapes and shades were…
The linen drapes and shades were beautiful! The easy guide to measuring was very helpful. I would recommend ordering samples just to be sure.
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Sara B.
Jul 7, 2025
Custom Curtains
Custom Curtains We absolutely LOVE our custom curtains from Neutral Curtains! They were extremely responsive and helpful! They answered all of my questions and received the curtains quickly! They really elevate our living room and dining room! We get compliments all the time!
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Michelle
Jul 7, 2025
Beautiful!
These curtains are so beautiful and I could not be happier! The color and tailoring are perfect in my bedroom.
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Candice
Jul 7, 2025
Great quality
Neutral curtains was so easy to order from. The quality of my bamboo shades is top notch! I am so happy with how all my windows look. Highly recommend!
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