DeVincent M.
Affordable.
Affordable.
Response from Neptune FloodFeb 29, 2024
Thank you for the review, DeVincent!

Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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348 approved reviews, newest moderated first
DeVincent M.
Affordable.
Response from Neptune FloodFeb 29, 2024
Thank you for the review, DeVincent!
DAVID C.
Help me out in a bad time.went out of there way to help me out.thank you so much
Response from Neptune FloodFeb 18, 2024
We're always here to help, David! Thank you for choosing Neptune.
JENNIFER B.
Kyle was extremely helpful! The whole process was quick and easy!
Response from Neptune FloodFeb 16, 2024
Thank you for the review, Jennifer! We're glad to hear our awesome colleague Kyle was able to answer all of your questions.
JOSH W.
Super easy to navigate what I needed.
Response from Neptune FloodFeb 16, 2024
Thanks for the review, Josh! We're glad to hear you found our process to get covered super easy.
STEVEN L.
Easy to use website. From all the research I’ve done I believe Neptune is a solid and responsible insurance company.
Response from Neptune FloodFeb 13, 2024
Thank you for the review, Steven!
KETSIA D.
Price increase was reasonable. No issue at renewal
Response from Neptune FloodFeb 13, 2024
Thank you for the review, Ketsia! We're happy to hear our renewal process was simple to understand.
SHANA P.
Jan was very informative and helpful in getting my flood insurance established. While also keeping me in my budget.
Response from Neptune FloodFeb 13, 2024
Thank you for the review, Shana! JanCarlos is a great team member; we're lucky to have him at Neptune.
MARK R.
Simple and straightforward process. Lots of good information on the difference between getting coverage through a private insurer or FEMA. 5 stars - would recommend.
Response from Neptune FloodFeb 13, 2024
Thank you for the review, Mark!