Rose Ellen G.
Easy
Easy to get policy and cheaper. Easy experience. Hope i never need the insurance but have to have it.

Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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348 approved reviews, newest moderated first
Rose Ellen G.
Easy to get policy and cheaper. Easy experience. Hope i never need the insurance but have to have it.
Joseph
I liked the fact that I could set up my coverage with choices I felt were in my best interest. With FEMA, the choices were pretty much locked in with no options. As well, I liked the fact that within minutes, my policy details arrived in my email inbox.
CHARLES L.
I like being covered by flood insurance. Fortunately, we have not had a flood experience.
Response from Neptune FloodOct 14, 2026
Thank you for choosing Neptune, Charles. Whether it's a coverage question or a claim, our team is here to support you.
Pedro G.
Since I was contemplating getting this coverage, it was kind of a blessing to see your commercial on YouTube, thanks.
Response from Neptune FloodOct 14, 2026
Pedro, thank you for choosing Neptune! You made the wise decision to protect your property.
HERMAN M.
The people and the service was fast and easy which is a plus. On the negative side the prices for flood insurance was the highest from all the others that offer flood insurance. Almost triple of other places.
Response from Neptune FloodOct 14, 2026
Herman, thank you for choosing Neptune. Our team is always here to discuss your coverage options with you.
Roland W.
Easy to select online that fit your needs
Response from Neptune FloodOct 14, 2026
Roland, thank you for choosing Neptune!
TS
I am a new client and I had a need to make a change to the named insured and to add an additional insured to our policy. I was quite stunned to find that from the time I sent my first email request for the changes at 3:52 p.m. today, I got an email at 7:30 p.m. with the changes and the new declarations page. Your customer service rep, Emory Amir ROCKS! I'm truly impressed by the level and quick response to our need. Thank you!
Response from Neptune FloodSep 24, 2026
Thank you for choosing Neptune! Our team is available 8 AM-8 PM ET, here to answer any questions you may have or assist with your policy changes.
JCM
Very prompt and accurate service
Response from Neptune FloodSep 22, 2026
Thank you for choosing Neptune!