Mark
It was easy to set up and pay online.
It was easy to set up and pay online.
Response from Neptune FloodMar 30, 2023
Thank you for your review, Mark. We're honored you selected Neptune as your flood insurance provider.

Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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348 approved reviews, newest moderated first
Mark
It was easy to set up and pay online.
Response from Neptune FloodMar 30, 2023
Thank you for your review, Mark. We're honored you selected Neptune as your flood insurance provider.
Jerry
The staff was professional and very accommodating when I needed to close on my new home.
Response from Neptune FloodMar 24, 2023
Thank you for your feedback, Jerry. We're glad to have you as a Neptune customer.
Sam Z.
I’ve worked in customer service for 17 years and the so far the have been treated very well by the staff at Neptune, specifically by my agent Shannon. Hopefully I never have to deal with a flood but if I do I expect to be well taken care of through my tragedy. Everything has been quick and efficient, very helpful assisting me in what I needed to close on my house. Each staff member has actually seemed trained to do their job. I’d recommend Neptune.
Response from Neptune FloodMar 24, 2023
Thanks for the stellar review and highlighting the great service from Shannon! Shannon and our team are here to help you with any questions you may have.
Brian K.
Excellent customer service I was extremely satisfied with my service
Response from Neptune FloodMar 23, 2023
Thank you for the great review, Brian! Our team works hard to make protecting your home from flooding an easy experience.