NeobitsReviews of neobits.com

Should have done my home work a little better. Compare to others i was lucky to get my money back. I order 250' of 12/2 armorlite ( x2). (3) three days later order was concelled . Was told a slight error on web pricing of product. When i went back to the site for the new price i was floored!! A new price of over 300% increase isn't a slight error. 11/27/21 web price $134.00 11/30/21 web price $386.45 Hey neobits.com Yab-its-vay shoe-pock!

I called to verify that they had the item in stock, which they said they did. After 4 weeks of "backordered", I called and the rep said it was supposed to ship within 48 hrs. Of course it never arrived so I submitted the refund paperwork. Apparently the accounting department hasn't bothered to process it for a week but the rep today said they should be processing it "shortly". Understand that this company does not carry any stock, will tell you whatever you want to hear to submit the order, and won't care if it ever arrives to you. I am calling my C/C company and having them reverse the charges. Neobits are crooks.

Went looking for a 2 SQ'D disconnect and NeoBits was the only place we found that had stock. We needed it next day air. And had to pay 2 1/2 times market value for it. We were charged for it on 7/19. Can't get a tracking number for it and we haven't received it as of 8/03.

They took 8 weeks to ship my item and then were very very very rude when I asked for return ship label and a refund. I did not need it anymore...after 8 weeks. Sometimes if you are in business long enough, you start to hate your customers. Often this come from the top down. This company is a case study in a business' culture rotting from the inside out. I predict neobits will be out of business or a shadow of its current terrible self within 5-10 years.

Absolute terrible customer service. No communication. Weeks after I was supposed to have received my order, they cancelled it.

I would give this company ZERO stars if I could. Their customer service is horrible. I ordered a product on 2/11/2021 and it is now 3/16/2021 and the product has not been received, apparently lost by FedEx. I've requested cancellation and a refund 3 times and I have only received an excuse and the promise of a call back. DO NOT BUY from this company.

Ordered a special breaker urgently needed. I was immediately charged prior to shipment. Was emailed saying order was accepted and part shipping info. would be emailed out soon. Over 2 weeks later still no update so I emailed asking for status. Received a return email changing the terms after order acceptance. The new terms were that there was no return possible if the package was opened. I said fine so long as the part received was in fact the correct part ordered and per specifications. They refused to accept any responsibility for part shipment accuracy and rejected my new term clarification. They did refund my money but delayed me from getting the needed part for over 2 weeks. What customer in their right mind would accept anything they shipped them, even if it was the wrong part, if I opened their box! They could stick a rock in the box and I would have to pay for a breaker! This company is not a viable industrial supplier who is customer focused. Avoid at all cost.

I ordered an item in August 2020, supposedly in stock, it finally shipped in December 2020. It was returned to sender as undelivered. There was no contact from the seller indicating there was a problem, or attempt to resolve the problem, they simply refunded the purchase price less their shipping costs. It only amounted to a little over $18.00, but I feel like I have been ripped off. I would not recommend doing business with this company.