Ash
Unprofessional
Unprofessional! I'm a purchaser for a construction company and I place LOTS of orders from both online and instore for our company. We work all over and I have to ship things to the PM for multiple projects or to the multiple different project locations. This company has an online site that needs to be updated with better security measures I guess. This company wanted me to send them pics of my company credit card and personal ID?? Even though the charge was cleared on my card, they weren't going to ship the items. When I went to cancel, because I can't wait around for an unprofessional company to process my order, it magically it went through! Then the email I was supposed to get with tracking I had to request?! All this for 3 horns mind you!! Not a big ticket resale item?! They called me and no that wasn't enough, then I had to keep following up myself. This went on through 8-7-24 before I emailed them for my tracking info. I can't recommend this company for anyone with deadlines, that likes to stay on time. Such a hassle for 3 horns!! To be fair, the items were delivered quickly after they shipped though.