Adrian C.
Wonderful Experience!
The team did a wonderful joy from the outset!

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation.Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation.No question is too small. No goal is too big. We're here to walk through this with you.Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC
Neighbors Bank (neighborsbank.com) has 510 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Adrian C.
The team did a wonderful joy from the outset!
John
Worst experience that I ever had. This lender even went into things that were not in my Credit History, a clear and convincing violation of the Fair Credit Act. Their response to me was, well its clearly not in your credit file, but we found it on the Bankruptcy which does not report to the credit bureau and not bound by fairness in credit by the Fair Credit Act. For a lender to do this is very concerning and shows trends that are very concerning towards certain customers. I have issues with this type tactics. The lender waiting until 1 week prior to closing to come up with such schemes. This in my option is borderline violations of the Fair Credit Act
Response from Neighbors BankFeb 5, 2025
John, We are sorry to hear that your experience did not meet your expectations. We take compliance with all lending regulations, including the Fair Credit Reporting Act, very seriously. Our goal is always to ensure a thorough and fair evaluation of all applications while adhering to industry guidelines. We would appreciate the opportunity to discuss your concerns in more detail and address any misunderstandings. Please reach out to our team at 833-919-1229, and we will be happy to assist you. Kaleb Leeper Client Advocate [email protected] 833-919-1229
Kenneth Massey I.
There communication is quick and fast. Also the way Chad and his team communication is very clear and on point. If you have have any questions Tyler and Chad are always at the ready to respond.
Matthew M.
Josh Falke and Justina Lamauskaite and his whole team were awesome during the whole loan process. From preapproval, and when I first applied, to closing, they were always on top of it! The online portal for submitting documents is fantastic, and the availability to text them was great. Out of all of the people that it took to make the homebuying process successful, they were the best!
Brandi
My loan officer, Gabrielle Theoharis, was amazing to work with!!! She is hands down the only reason I chose an FHA loan over a WHEDA loan and didn’t work with any of the local lenders I met. I trust her so much, which is why I went with Neighbor’s bank over all my other options.
Sue T.
Neighbors Bank is professional in every way. My loan officer was knowledgeable, organized, timely, communicative, and very pleasant to work with. The transaction closed quickly. I would recommend Neighbors Bank without hesitation.
Lazaro Velazquez C.
“Amber Miller at Neighbor Bank is exceptional to work with. Her attention to detail, professionalism, and genuine care make every step seamless. She goes above and beyond to prioritize her clients’ needs, creating a positive and stress-free experience. Highly recommend!”
Eric B.
Neighbors Bank was so easy to use from the start. The initial inquiry forms were easy to fill out and response was quick. Once we got started, the website and to do task lists made the whole process seamless. Very user friendly! Our loan officer went above and beyond to ensure we had all our questions answered and gave us outstanding personalized care! We were able to move forward confidently knowing we had such a great agent beside us. Reaching out to Neighbors Bank was one of the best decisions we made and we would recommend, especially for first time homebuyers like us.