Brandon W.
They answered every question i had and…
They answered every question i had and were very easy to work with. Communication was prompt within 24 hours even if it was the weekend.

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation.Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation.No question is too small. No goal is too big. We're here to walk through this with you.Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC
Neighbors Bank (neighborsbank.com) has 510 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Brandon W.
They answered every question i had and were very easy to work with. Communication was prompt within 24 hours even if it was the weekend.
Kelsey C.
Working with Melissa at Neighbors Bank was such a great experience. I worked with her for several months while buying my home, and as a first-time buyer without a realtor, I truly relied on her guidance. She was incredibly helpful every step of the way, taking the time to walk me through the entire process and making sure I understood everything. Melissa was patient, responsive, and had great communication throughout the entire process. She was always willing to answer my questions no matter how small and kept me informed every step of the way. She made what could have been a stressful experience feel manageable and even exciting. I’m so grateful for her support and would highly recommend her to anyone looking for a knowledgeable and trustworthy lender.
Bri V.
I cannot express how helpful Jennifer Brown has been! I am still in my first home buying process but she answers alllll my questions! Gives me the best detail. She is so helpful and so professional! I was really nervous starting this home buying process but Jennifer has made it so stress free! Thank you Jennifer for all you do! Very thankful for you and Neighbors Bank!
Matthew
I can’t say enough amazing things about Jennifer Brown at Neighbors Bank. From start to finish, she went above and beyond anything I could have expected from a loan officer. Her dedication, commitment, and genuine care made the entire experience not only smooth, but actually enjoyable. I truly feel fortunate to have had her guiding me through this process. It’s honestly hard to put into words just how incredible she is. Every time I received a text or email from Jennifer, it put a smile on my face. Even on a rough day, hearing from her instantly lifted my mood. She has a way of making you feel like you truly matter—like you’re her top priority—and that kind of service is rare. Jennifer made me feel like royalty every step of the way. If you’re looking for someone who is professional, responsive, kind, and genuinely invested in helping you succeed, Jennifer Brown is exactly who you want as your loan officer. I would give her more than 5 stars if I could!
Zachary M.
We would like to express our sincere appreciation for the excellent service received regarding our loan. The professionalism and efficiency displayed throughout the process were truly commendable. Your expert guidance made a complex situation remarkably smooth and understandable. We are very pleased with the outcome and the support provided. Thank you for your diligent work and dedication, thanks JenniferB.
Patricia
Jennifer Brown made the whole loan process with Neighbors Bank a simple and stress-free experience for me. She is so knowledgeable was always available to answer any questions I had. I give my experience with Jennifer a 10 out of 10.
Robert R.
I cannot recommend Jennifer Brown highly enough. Based on past experiences, I expected the mortgage process to be strictly business and perhaps a bit "hard-nosed." Instead, She was incredibly personable and made us feel like she was truly on our side. Having that level of support throughout such a complex process was a huge relief. If you want a loan officer who treats you like a person rather than just a file, look no further than Jennifer.
Justin V.
Ashley and Alyssa did a fantastic job of keeping things on track and moving forward. They explained everything I needed and made sure things went smoothly if I could afford to buy more houses with them I would!