Josh K.
AVOID AT ALL COSTS!!!!
I am filing this review/complaint to warn others about the predatory and unethical operations of this business. The company utilizes deceptive look-alike websites to capture consumer traffic meant for official state registration services. They obscure their steep private service fees until the transaction is virtually complete, which constitutes a deceptive business practice. Furthermore, their staff exhibits highly unprofessional conduct when consumers request cancellations or fee transparency. This entity engages in shady, bad-faith business dealings and predatory consumer exploitation
Response from NeedTagsJun 13, 2026
The statements contained in this review are demonstrably inaccurate and unsupported by the facts. First, NeedTags does not operate a "look-alike" website. The website is clearly branded as NeedTags, displays its own company name throughout the transaction process, and does not represent itself as the California DMV. NeedTags is an authorized California DMV Business Partner operating under the DMV's Business Partner Automation (BPA) program and is legally authorized to process vehicle registration transactions on behalf of California motorists. Second, the claim that service fees are "obscured" is false. NeedTags discloses its service fees prior to payment, and customers are presented with a transaction summary before submitting their order. Customers voluntarily proceed with the transaction after reviewing the applicable fees and charges. Third, the allegation of "predatory" or "deceptive" business practices is entirely unsupported. NeedTags provides a legitimate expedited registration service that more than half a million Californians use each year for convenience, speed, and immediate processing. The company fulfills the services purchased and provides customers with the ability to review transaction details before payment. Finally, broad accusations regarding "unprofessional conduct," "bad-faith dealings," and "consumer exploitation" are subjective opinions. Such conclusory statements do not accurately reflect the company's operations, policies, or customer service practices. This review contains multiple false and misleading factual assertions regarding the nature of the business, fee disclosures, and regulatory authorization status. It is an absolute inaccurate representation of NeedTags and its services.