NeedTagsReviews of needtags.com

Response from NeedTagsApr 16, 2026

Thank you for your review Karen. We appreciate your time. NeedTags strives to provide transparency throughout the entire customer journey. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” Our website also displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. We strive to provide a secure and reliable service to all of our customers. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support.

Response from NeedTagsMar 26, 2026

Thank you for your review, Roy. NeedTags strives to provide transparency throughout the entire customer journey. Regarding Title Transfer services, when a vehicle is required to undergo a California-mandated smog inspection, our correspondence clearly instructs customers to notify our agents once the vehicle has successfully passed inspection. Because Title Transfers are manually processed and cleared by our agents, this step is essential to completing the transaction. Our records indicate that the customer notified us by phone only after we issued a final notice email. Please note that all California Certificates of Title are issued, printed, and mailed directly by DMV headquarters in Sacramento, CA. This information is included in our communications. Once we complete the title transfer process, NeedTags promptly places the order in queue for title printing through DMV headquarters, and on that same day, we mail to our customer their new registration stickers and registration card. Please contact our customer care department if we can be of any further assistance.

Response from NeedTagsMay 23, 2026

Thank you so much for the kind words and support! We truly appreciate your business and are grateful you took the time to share your experience with NeedTags.

Response from NeedTagsMar 17, 2026

Thank you for your review Nereo. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. NeedTags can confirm that the requested service was completed as agreed. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.