NeedTags Reviews | Read Customer Reviews of needtags.com

NeedTags Reviews | Read Customer Reviews of needtags.com

NeedTags reviews

324 approved reviews, newest moderated first

Yvette S.
Oct 7, 2025
Paperwork necessary
Paperwork necessary, communication and directions were made clear.
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Suzanne D.
Oct 1, 2025
Very Happy with the efficiency
Very Happy with the efficiency, price and convenience. Received my renewal tags in less than 6 days! For the naysayers and bad reviews: At the very top of the website in not so fine print : NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost. I'm a satisfied customer and will refer to my family & friends. For those leaving the bad reviews: I shake my head.
Response from NeedTagsOct 1, 2025
Thank you for your review Suzanne. We're thrilled to hear that you had a great experience with us and that we were able to assist you effectively. Your feedback means a lot. Providing top-notch service is a huge part of what we do at NeedTags. We look forward to serving you again soon!
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Your Service S.
Sep 30, 2025
Go to the DMV yourself! This is a rip-off service!
Terrible communication. I thought I paid for faster delivery and the rude agent says I didn't and have to wait 2-3 weeks before I get my title. Read the fine print. Go to the dmv yourself, pre-fill the 227 form and pay the DMV directly to have your title processed because this service us a RIP-OFF!! I’M TELLING EVERYONE.
Response from NeedTagsSep 30, 2025
Thank you for your review. NeedTags strives to provide transparency throughout the customer journey. With regards to Duplicate Transfer services, we state on our website and in our correspondence, that all CA Certificate of Titles are issued, printed, and mailed through the DMV headquarters in Sacramento, CA. This important information is disclosed and explained in detail prior to checkout, alongside a full explanation of the process. Replacement registration is always issued alongside your duplicate title order. Because registration cards are processed and printed in-house (at NeedTags), this document is sent to you in advance and much quicker than the actual duplicate title, printed at DMV headquarters. As such, upon the completion of your vehicle's expedited duplicate title processing, you first receive a replacement registration card, and soon after, the duplicate title... much faster than using the DMV website, which has been known to take months. Thank you once again for your feedback. We appreciate your time.
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Julio C. M.
Sep 30, 2025
Fast, Easy, Convenient.
It was an easy follow-up, fast and really convenient. All the process was quick and easy will us it again. Thanks!
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Janelle R.
Sep 19, 2025
The communication was constant
The communication was constant, the instructions were clear. Thank you for your help with this process.
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Patricia
Sep 18, 2025
Register your care without going to the DMV
Easy and efficient with ready communication.
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Chris M.
Sep 13, 2025
Thank you, Esperanza!
I was nervous about sending my car's title in the mail, but Esperanza walked me through the process and gave me the confidence that I was doing everything correctly. Everything went well, and I received my new title much more quickly than I expected!
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Megan D.
Sep 13, 2025
Great customer service
Great customer service. Thanks!
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