NebrooReviews of nebroo.com

Response from NebrooAug 12, 2026

Thank you for your kind feedback! We're glad to hear that your concerns were addressed and that our team was able to arrange a complimentary upgrade. We're especially pleased that the representative was helpful throughout the process. Thank you for choosing Nebroo. We truly appreciate your trust and support!

Response from NebrooAug 12, 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that Mary was able to assist you in real time and make the ordering process so easy and seamless. We're especially glad she helped with your email setup and ensured you received your confirmations. We'll be sure to share your kind words with Mary. Thank you for choosing Nebroo and for recognizing her awesome service!

Response from NebrooAug 12, 2026

Thank you so much for your wonderful feedback, Gerry! We're delighted to hear that Travis listened to your concerns, acted quickly, and found a solution when the initial troubleshooting didn't resolve the issue. We're especially glad you experienced such timely and courteous support. We'll be sure to share your kind words with Travis. Thank you for choosing Nebroo and for recognizing his excellent service!

Response from NebrooAug 12, 2026

Thank you for sharing your feedback! We're sorry about the difficulty reaching a live agent. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We're glad that once you connected with our team, you received excellent service. We truly appreciate your patience and your kind feedback!

Response from NebrooAug 12, 2026

Thank you so much for sharing your thoughtful feedback! We're sorry the product wasn't the right fit for your needs, but we're thrilled to hear that Marianne was able to turn your experience around. Her patience, dedication, and willingness to go the extra mile are exactly what we strive for in our customer service team. We'll be sure to share your recognition with Marianne and her leadership team. Thank you for highlighting her as such a valuable asset to Nebroo. We truly appreciate your feedback and the opportunity to make things right!

Response from NebrooAug 12, 2026

Thank you for your wonderful feedback! We're delighted to hear that Amanda took the time to listen to your concerns and offered a thoughtful solution. We're glad you found the interaction professional, understanding, and supportive. We hope the new solution works well for you! Thank you for giving Nebroo the opportunity to help.

Response from NebrooAug 12, 2026

Thank you for sharing your detailed experience. We're sorry the hearing aids weren't the right fit for your husband's needs and that you experienced difficulty reaching our team. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We're glad Cristine was able to connect with you, explain the return process clearly, and help get things moving toward a resolution. We'll be sure to share your kind words with her. Thank you for your patience and for giving Nebroo a try. We truly appreciate your feedback!

Response from NebrooAug 12, 2026

Thank you for sharing your experience and for providing your order number. We're sorry for the delays and frustration you've experienced while trying to complete your return. We have been experiencing issues with our communication channels, which unfortunately affected our response times and callbacks. We understand that you have requested a full refund and are still waiting for the required return reference information. We'd like the opportunity to review your case and assist with the next steps. Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and appreciate your patience.