NebrooReviews of nebroo.com

Response from NebrooAug 12, 2026

Thank you so much for your thoughtful feedback! We're delighted to hear that Patricia was patient, understanding, and went above and beyond while helping you make your decision. We're especially glad she made the experience positive and that you appreciated the option to donate the devices. We'll be sure to share your kind words with Patricia. Thank you for your support and for recognizing our team's commitment to helping our customers and community!

Response from NebrooAug 12, 2026

Thank you so much for sharing your experience! We're glad you gave Nebroo a try and that our customer service team took the time to listen to your concerns and recommend an alternative model. We truly appreciate your willingness to give the new option a chance, and we're pleased to hear that it's working better for you. We're also grateful for your patience regarding the Bluetooth issue. Thank you for recognizing our team's effort to go the extra mile and make sure you were properly supported. Thank you for choosing Nebroo and for sharing your experience with us!

Response from NebrooAug 12, 2026

Thank you for updating your review! We're glad our team was able to follow up with you and provide a full reimbursement, leaving you completely satisfied. We truly appreciate the opportunity to address your concerns and make things right. Thank you for your patience and for giving Nebroo the opportunity to assist you!

Response from NebrooAug 12, 2026

Thank you so much for your kind feedback! We're delighted to hear that Maria was understanding, patient, and took the time to fully address your concerns. We're especially glad that you felt well cared for and impressed by the support you received. We'll be sure to share your wonderful comments with Maria. Thank you for choosing Nebroo!

Response from NebrooAug 12, 2026

Thank you so much for your wonderful feedback! We're delighted to hear that Amanda took the time to fully understand and clarify your concerns. Her patience, professionalism, and approachable nature are exactly what we strive for in our customer service team. We'll be sure to share your kind words with Amanda. We're grateful to have her as part of the Nebroo team! Thank you for choosing Nebroo!

Response from NebrooAug 12, 2026

Thank you so much for your heartfelt feedback! 🙏🏻 We're delighted to hear that she provided such outstanding customer service and made a positive difference in your experience. We'll be sure to share your kind words with her. We truly appreciate your support, and we wish you all the best! God bless you too. 🙏🏻

Response from NebrooAug 12, 2026

Thank you for sharing your feedback. We're sorry for the frustration and delays you've experienced while trying to arrange your return. We have been experiencing issues with our communication channels, which unfortunately affected response times and follow-ups. We understand how frustrating it is to be waiting for your return reference number and instructions. We'd like the opportunity to review your case and assist with the return. Please provide your order number or the email address associated with your purchase so our team can look into this and help with the next steps. We apologize for the inconvenience and appreciate your patience.

Response from NebrooAug 12, 2026

Thank you for sharing your feedback! We're glad to hear that Maria was able to assist you, answer your questions, and finally provide the help you needed. We're sorry it took longer than expected to connect with our team, but we're happy your concerns were addressed. We'll be sure to share your kind words with Maria. Thank you for your patience and for choosing Nebroo!