Jim B.
This company/product is a scam
This company/product is a scam. Buyer beware. their customer service is non existent and impossible to reach. I tried from the beginning to 1) cancel my order...order sent. Once sent I tried to send it back. Calls not returned. Emails not returned or ignored. If I had the time I'd try a class action lawsuit against them. I'm sure others have had this experience.
Response from NebrooSep 5, 2026
We’re truly sorry to hear about the frustration you experienced while trying to cancel your order and arrange a return. We’ve been experiencing issues with our phone lines, and we understand how frustrating it must have been to make multiple attempts to reach our team without receiving the assistance you needed. We also apologize that your emails did not receive the timely response you were expecting. We’d still like the opportunity to review your situation and help with your cancellation and return request. Please provide your order number and the email address associated with your purchase so our team can look into your case and reach out to you directly. Thank you for bringing this to our attention. ❤️