NebrooReviews of nebroo.com

Response from NebrooSep 5, 2026

Thank you for sharing your honest feedback. We’re glad to hear that your refund was successfully processed, and we sincerely apologize for the frustration you experienced while trying to reach our customer service team. We’ve been experiencing issues with our phone lines, and we understand how frustrating it can be to spend so much time on hold without getting the assistance you need. We’re also sorry to hear about the difficulty you had with the hearing aid tips. We appreciate you taking the time to share these concerns, as feedback like yours helps us identify areas where we can improve both our products and customer support experience. Thank you again for giving Nebroo a try and for sharing your experience with us. ❤️

Response from NebrooSep 5, 2026

We’re truly sorry to hear about the frustration you experienced while trying to arrange your return. We’ve been experiencing issues with our phone lines, and we understand how upsetting it must have been to spend so much time on hold without getting the assistance you needed. We also understand how disappointing it must have been after investing in the hearing aids and being unable to find a comfortable solution. We’d still like the opportunity to review your situation and assist with your return request. Please provide your order number and the email address associated with your purchase so our team can look into your case and reach out to you directly. Thank you for bringing this to our attention. ❤️

Response from NebrooSep 5, 2026

Thank you so much for sharing your wonderful experience! We’re delighted to hear that Karl was so responsive and took the time to schedule a phone conversation at a time that was convenient for you. It’s great to know that his suggestions and expertise helped address your concerns with amplification and background noise. We’ll be sure to share your kind words with Karl. We’re also glad you feel confident in the value of your Nebroo hearing aids and hope they continue to provide you with an excellent hearing experience! ❤️

Response from NebrooSep 5, 2026

We’re truly sorry to hear about the frustration you’ve experienced while trying to get assistance with your return and replacement. We’ve been experiencing issues with our phone lines, and we understand how upsetting it must be to spend so much time on hold, only to have the call disconnected without getting the help you need. We also apologize that your previous email follow-up did not receive the response you were expecting. We’d still like the opportunity to assist you and help get your refund request resolved. Please provide your order number and the email address associated with your purchase so our team can review your case and reach out to you directly. Thank you for bringing this to our attention. ❤️

Response from NebrooSep 5, 2026

We’re truly sorry to hear about the issues you experienced with your hearing aids and the frustration you’ve had trying to reach our support team. We’ve been experiencing issues with our phone lines, and we understand how frustrating it must have been to repeatedly try to get assistance, especially after both devices stopped working. We also apologize that you did not receive the callback you requested. We’d still like the opportunity to review your case and help with your return and refund request. We appreciate you providing your order number, and we’ll work to have our team look into this and reach out to you directly. Thank you for bringing this to our attention. ❤️

Response from NebrooSep 5, 2026

We’re truly sorry to hear about the frustration you experienced while trying to arrange your return and refund. We’re glad our team was able to assist with troubleshooting initially, but we understand how disappointing it must have been when you later had difficulty getting a response regarding your return. We’ve been experiencing issues with our phone lines, and we sincerely apologize for the inconvenience and lack of timely communication. We’d still like the opportunity to assist and help get your return and refund request resolved. Please provide your order number and the email address associated with your purchase so our team can review your case and reach out to you directly. Thank you for bringing this to our attention. ❤️

Response from NebrooSep 5, 2026

Thank you so much for sharing your wonderful experience! We’re delighted to hear that our team member took the time to listen to your concerns, present you with an alternative option without pressure, and promptly follow up with the details you discussed. That level of attentive and respectful service is exactly what we strive to provide. We’re especially glad to hear that you’re happy with the solution you chose and that your experience so far has been a positive one. Thank you for giving Nebroo the opportunity to assist you and for sharing your feedback! ❤️

Response from NebrooSep 5, 2026

Thank you so much for sharing your wonderful experience! We’re delighted to hear that your Nebroo hearing aids are working so well for you and that you’re enjoying the convenience of controlling the volume and sensitivity through the Nebroo app. We’re also glad our customer support team was able to quickly resolve the issue with the defective batteries and provide you with a replacement pair at no additional cost. It’s wonderful to know that your replacement devices are working fabulously and that you’re very satisfied with your Nebroo experience. Thank you for choosing Nebroo and for taking the time to share your feedback! ❤️