NebrooReviews of nebroo.com

Response from NebrooSep 19, 2026

We’re sorry to hear you’re having trouble getting the ear guard fitted properly and that you’re experiencing chirping when wearing the hearing aids without one. We understand how frustrating it can be when the fit isn’t quite right. We’d be happy to help you with the proper fitting and guide you through attaching the smaller ear guard. Please provide your order number and email address so a member of our team can reach out directly and assist you. Thank you for giving Nebroo the opportunity to help get this resolved. ❤️

Response from NebrooSep 19, 2026

Thank you so much for your wonderful feedback! We’re delighted to hear that Mark was helpful, courteous, and efficient in resolving your issue. We’ll be sure to share your kind words with him. We truly appreciate your trust in Nebroo and look forward to continuing to support you. ❤️

Response from NebrooSep 19, 2026

We’re truly sorry for the frustration you’ve experienced while trying to reach our team. We’ve been experiencing issues with our phone lines, and we understand how upsetting it is to spend an hour on hold twice only to be disconnected. We also apologize that you haven’t received a response to your email. We’d really like the opportunity to assist you with your return request and make sure you receive the support you need. Please provide your order number and email address so a member of our team can review your request and reach out directly. Thank you for bringing this to our attention and for giving Nebroo the opportunity to make things right. ❤️

Response from NebrooSep 19, 2026

We’re truly sorry to hear about the difficulties you experienced with your return. We understand how frustrating it must have been to go through multiple steps to send the hearing aids back and then have the package returned as undeliverable. We also understand your concerns regarding the return address and shipping restrictions involving lithium batteries. We appreciate you bringing this experience to our attention, as feedback like yours helps us identify areas where we can improve the return process and communication with our customers. We’re glad you were ultimately able to receive a resolution through American Express, and we’re sorry the process was more difficult than it should have been. Thank you for sharing your experience with us. ❤️

Response from NebrooSep 19, 2026

helpful in getting your issue resolved and assisting with your refund. We’ll be sure to share your kind words with her. We also appreciate you being candid about your concerns regarding promotional messaging. We understand how seeing messages such as “Almost sold out” or “Sale ends at midnight” repeatedly can affect your confidence in a company. Your feedback is important to us, and we’ll make sure it is shared with the appropriate team for review. Thank you for giving Nebroo the opportunity to assist you, and we appreciate your honesty. ❤️

Response from NebrooSep 19, 2026

Thank you so much, Joseph, for your kind words! We’re delighted to hear that Amanda was helpful, courteous, and patient throughout your experience. We’ll be sure to share your wonderful feedback with her. It was a pleasure assisting you, and we truly appreciate your trust in Nebroo. God bless you as well, and thank you for choosing us! ❤️

Response from NebrooSep 19, 2026

We’re truly sorry for the frustration you’ve experienced while trying to return your device. We’ve been experiencing issues with our phone lines, and we understand how upsetting it is to spend 40 minutes or more on hold without being able to speak with someone. We also apologize that our email responses did not provide the return information you needed. We understand that you need the RRR and return address to complete your return, and we’d like the opportunity to help get this resolved. Please provide your order number and email address so a member of our team can review your request and reach out directly with the necessary assistance. Thank you for bringing this to our attention and for giving Nebroo the opportunity to make things right. ❤️

Response from NebrooSep 19, 2026

Thank you so much for your wonderful feedback! We’re delighted to hear that Maria was able to quickly resolve the delivery issue and arrange for your hearing aids to be resent to the correct address. We’ll be sure to share your kind words with Maria. Thank you for choosing Nebroo, and we hope you have a great experience with your hearing aids! ❤️