NebrooReviews of nebroo.com

Response from NebrooSep 26, 2026

Thank you so much for sharing this wonderful experience! We’re thrilled to hear that your Nebroo hearing aids have made such a meaningful difference in your everyday life. Knowing that you can now enjoy television at a comfortable volume and have more relaxed conversations with your grandchildren is truly heartwarming. Being able to stay connected with family and enjoy those everyday moments is exactly what we hope our customers experience. Thank you for choosing Nebroo and for sharing such a wonderful success story. We’re delighted to be part of your journey! ❤️

Response from NebrooSep 26, 2026

We’re truly sorry to hear about the issues you experienced with your PRO 3.0 hearing aids and the frustration you’ve faced throughout the return process. We understand how disappointing it is to deal with persistent squealing and then have difficulty getting the return assistance you requested. We’ve been experiencing issues with our phone lines, and we sincerely apologize for the missed calls and delays in communication. We also understand your concerns about receiving multiple partial-refund options when your preference was to return the hearing aids for a full refund. We’d really like the opportunity to review your order and return request and help move this forward. A member of our team will try to reach out to you directly regarding the next steps. Thank you for taking the time to provide such detailed feedback and for giving Nebroo the opportunity to address your concerns. ❤️

Response from NebrooSep 26, 2026

Thank you so much for your kind feedback! We’re delighted to hear that Maria took the time to explain the features and benefits of the different models, helping you feel confident and informed about your decision. We’ll be sure to share your appreciation with Maria. Thank you for choosing Nebroo and for giving us the opportunity to assist you! ❤️

Response from NebrooSep 26, 2026

Thank you for sharing your positive feedback! We’re glad to hear that our team member was helpful in resolving the incorrect shipping address and provided reassurance that the correction was made. We appreciate you taking the time to share your experience, and we hope everything arrives smoothly. Thank you for choosing Nebroo! ❤️

Response from NebrooSep 26, 2026

Thank you for your kind feedback! We’re so glad to hear that our team member was helpful and provided you with the assistance you needed. We truly appreciate you taking the time to share your experience and for choosing Nebroo! ❤️

Response from NebrooSep 26, 2026

We’re truly sorry to hear that your second set of hearing aids is not holding a charge. We understand how frustrating and disappointing it must be, especially after already experiencing issues with a previous set. We’ve been experiencing issues with our phone lines, and we sincerely apologize for the hours you spent on hold while trying to reach someone for assistance. You shouldn’t have to go through that just to get help with a product issue. We’d really like the opportunity to review your order and the charging issue and find a way to assist you. A member of our team will try to reach out to you directly regarding the next steps. Thank you for bringing this to our attention and for giving Nebroo the opportunity to make things right. ❤️

Response from NebrooSep 26, 2026

Thank you for sharing your feedback! We’re glad to hear that Amanda was extremely helpful in processing your refund and making the process easier once you were connected. We’re sorry, however, that it took longer than expected for you to be contacted. We’ve been experiencing issues with our phone lines, and we understand how frustrating the wait can be. We’ll be sure to share your kind words with Amanda. Thank you for your patience and for giving Nebroo the opportunity to assist you! ❤️

Response from NebrooSep 26, 2026

Thank you so much for sharing such thoughtful feedback! We’re delighted to hear that Amanda was helpful, compassionate, and understanding of your situation. We’re glad she was able to work with you on a solution that not only helps you recoup some of your investment but also gives the hearing aids an opportunity to benefit someone who may need them. We’ll be sure to share your kind words with Amanda. Thank you for giving Nebroo the opportunity to assist you and for helping turn a difficult situation into something meaningful. ❤️