NebrooImprove your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
Nebroo (nebroo.com) has 1,078 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,078 approved reviews, newest moderated first
John
One isn’t working
Response from NebrooOct 16, 2026
We’re sorry to hear that one of your hearing aids isn’t working properly. We understand how frustrating this can be and would appreciate the opportunity to help. Please reach out to our customer support team so we can look into the issue and guide you through the available troubleshooting or replacement options. We’re here to help! ❤️
Julia C.
The volume control is simple to use which matters to me at my age. I don't want complicated gadgets. Nebroo is easy to operate and works exactly as advertised. Customer service is also very good when you do have a question.
Response from NebrooOct 16, 2026
Thank you for sharing your wonderful experience! ❤️ We’re happy to hear that you find your Nebroo hearing aids easy to operate and that the simple volume controls make a difference for you. We believe hearing solutions should be convenient and straightforward, without unnecessary complications. It’s also great to know our customer service team has been helpful whenever you have questions. Thank you for trusting Nebroo!
Daniel H.
The customer service team was so supportive when I could not figure out the app. They sent me a video guide and then followed up with a call to make sure I had watched it and understood everything. That kind of follow-through is rare.
Response from NebrooOct 16, 2026
Thank you for sharing such lovely feedback! ❤️ We’re delighted to hear that our customer service team went the extra mile to help you navigate the app. Providing a video guide and following up to make sure everything was clear is exactly the kind of support we strive to offer. We’re glad you felt supported throughout the process, and we truly appreciate your recognition of our team’s efforts. Thank you for choosing Nebroo!
JoLiz
I wished to return my hearing aids, within the 100 days return.. The sound quality and the fit were unacceptable. I gave them the six week try, to no avail. Amanda answered my call, and by the time we ended, I decided to take the $68.90 refund amount rather than returning them.
Response from NebrooOct 16, 2026
Thank you for sharing your experience. We’re sorry to hear that the sound quality and fit of the hearing aids didn’t meet your expectations, even after giving them a fair trial. However, we’re glad Amanda was able to speak with you, discuss your options, and help you reach a decision that worked for you. We’ll be sure to share your feedback with her. We appreciate you giving Nebroo a try and taking the time to share your experience. ❤️
Everett S.
I wasn't certain I would actually get a call back with assistance to send the product back for a refund. Amanda was wonderful. She explained everything clearly and was very knowledgeable. There was no pressure talking to her, she wasn't pushing in any way to get me to change my mind. She did ask but, when I said no, she was still extremely nice. If all customer service agents where like her, buying products online would never be stressful. Thank You.
Response from NebrooOct 16, 2026
Thank you for sharing such thoughtful feedback! ❤️ We’re delighted to hear that Amanda made you feel comfortable and supported throughout your conversation. We believe customers should feel informed and respected when making decisions, without any pressure. It’s wonderful to know Amanda explained everything clearly and handled your concerns with kindness and professionalism. We’ll be sure to share your kind words with her. Thank you for giving Nebroo the opportunity to assist you!
CounselorCraig
Hearing aids produced potentially hearing damaging chirping. Lowered volume and tried all sizes provided of rubber nubs as suggested to mitigate the problem. Company only agreed to refund $36 or the $100+ purchase price despite my being well within the supposed 120 day money back guarantee. They also wanted me to pay for return shipment to company's Canada location. Waste of money.
Response from NebrooOct 16, 2026
We’re sorry to hear about your experience and understand your concerns regarding the chirping sound, especially given your worries about your hearing. We’re also sorry that the refund options and return shipping requirements left you feeling disappointed. We want our customers to feel supported and confident when seeking a resolution. We’d appreciate the opportunity to review your case and address your concerns. Thank you for sharing your feedback with us. ❤️
Cassandra G.
I attended my granddaughter's piano recital last weekend and I could hear every single note clearly. With my old hearing aids I would have struggled the whole time. These Nebroo aids are simply wonderful and well worth every penny.
Response from NebrooOct 16, 2026
What a wonderful experience to share! ❤️ We’re so happy to hear that your Nebroo hearing aids helped you enjoy your granddaughter’s piano recital and hear every note clearly. Being able to fully enjoy special family moments is exactly what makes hearing support so meaningful. Thank you for your kind words and for choosing Nebroo. We hope you enjoy many more beautiful moments and melodies ahead!
Matthew M.
Tine picked up the phone within the first two rings! Amazing! Walked me through all the different options. Ask me very detailed questions about the product. Was very helpful. And the return process has been very easy. I will definitely try their newer version
Response from NebrooOct 16, 2026
Thank you for sharing your wonderful experience! ❤️ We’re delighted to hear that Tine provided such prompt, thorough, and helpful service. It’s great to know she took the time to understand your concerns, walk you through the available options, and make the return process easy for you. We’ll be sure to share your kind words with her. We truly appreciate your willingness to give our newer version a try and thank you for giving Nebroo another opportunity to serve you!
