Brenda Barnes C.
I ordered the hearing aids on April…
I ordered the hearing aids on April 7th. I get conflicting updates. I have been waiting to get an answer from them as to where the product is at, no response. I have held on for three days for 30 minutes to be told to leave a message. I called this morning at 8:00, when they open, I have now been on hold 20 mins. I don't even want their hearing aids now, just a refund. Gary Crowe
Response from NebrooApr 28, 2026
Hi Gary, We’re very sorry for the frustration and the lack of updates — this is not the experience we want for you. We’ve been experiencing issues with our phone lines, which may have caused the long hold times and difficulty reaching us. Please share your preferred callback time and best contact number, and we’ll have a team member reach out as soon as possible to assist with your refund.


