NavTool CarPlay 4.0 just Installed in my Chevy SS , waited couple of months but the wait is absolutely worth it
Response from NavToolMay 22, 2018
Thank You. We know your time is valuable, we appreciate you taking your time to write this review. We hope that you enjoy current and future NavTool products.
HS
Hartman S.
JK Jeep Wrnagler NavTool CarPlay
After reading reviews I was sceptical but went ahead and purchased it anyways as no one else on he market has a solution like NavTool. I understand why people leave reviews like that, I needed up in the same boat. I don’t work on cars for a living and it get frustrating fast, so I went to a shop around the corner 1 hour later and $100 dollars all was installed and now I have carplay in my Jeep Wrangler.
Response from NavToolApr 10, 2018
Thank You. We know your time is valuable, we appreciate you taking your time to write this review. We hope that you enjoy current and future NavTool products.
ES
Ed S.
Exactly as advertised, with outstanding real-time customer service.
I had a great experience with NavTool, although there might be a couple of improvements with their website.
I had been trying to find a way to get CarPlay on my vehicle while retaining the factory radio (2016 Dodge Charger) and was almost resigned to spending more than $1000 to buy a newer factory radio and swapping it out when I found out about NavTool's solution.
It was still a bit pricey, but not nearly as bad as replacing hardware. I started checking it out last Sunday (Easter) and had a couple of questions that I couldn't find on the website, so I clicked on the "chat" button which is promoted pretty heavily on the site. To my surprise, someone actually replied, on the holiday, and answered my questions. I placed my order, and it arrived on Friday - the slowest, free shipping option, UPS Ground.
Prior to charging my credit card and shipping the product, NavTool contacted me to reiterate that the touchscreen would not work for the added CarPlay features, and that it would be controlled by a remote. I already understood that from the videos, but they also pointed out that there was a newer remote than what was shown in the video and sent me a link that showed the newer (and better) hardware.
There was a sticker covering the connector on the device when it arrived, instructing me to make sure I read the installation instructions before starting, but I never received a manual. The website has a page for the manuals, but it does not have any links. I requested one a couple of times, but I never received it.
I started the installation anyway, because it seemed pretty straightforward. I plugged everything in, but my screen wouldn't turn on. Right as I was going to contact support, I got an email from NavTool that instructed me to program the device before installing it. I downloaded their software from the website and loaded my car's details into it. When I reconnected everything back into the car, the screen came on and I could use the new CarPlay features.
I was starting my installation in the evening, and every time I had a question, I would send NavTool an email, and I got a nearly instant response every time. In no time, I had my setup working, although I still needed to program it a second time using a newer installer that wasn't linked on the website.
In just a couple of hours, I had the installation complete and it works flawlessly. If I had installation instructions and didn't need to run to the store to buy a necessary cable, I would have had it done in less than an hour.
The customer support was outstanding, and the product works exactly as advertised. My only complaints, and the company made up for it with the great real-time assistance, is that I really would have liked to have been able to download a installation/user manual and the latest programming tool directly from the website, instead of from links in emails. An RCA-to-1/8mm audio cable could also have been included, so I wouldn't have needed to run to Walmart and buy a $5 cable.
Those small concerns do not prevent me from rating the company or the product as 5 stars, because I would highly recommend this product for anyone who is looking to add CarPlay to their vehicle without changing any stock features.
Response from NavToolApr 7, 2018
Thank You. We know your time is valuable, we appreciate you taking your time to write this review. We hope that you enjoy current and future NavTool products.
KK
Kevin K.
Navtool 3.0 for my Acura TL. Success!
I bought a Navtool 3.0 HDMI for my 2005 Acura TL and I couldn’t be happier. It adds HDMI iPhone mirroring and 4 camera inputs for backup camera, front, left and right. Installation was a breeze. Settings can be tuned by connecting unit to a laptop and running the configuration software. Very cool and important add-on to my car. I asked them a lot of installation related questions via Facebook chat and they always answered me. I appreciate their customer support! From my own personal experience I recommend them to family and friends.
Response from NavToolMar 26, 2018
Thank You. We know your time is valuable, we appreciate you taking your time to write this review. We hope that you enjoy current and future NavTool products.
HB
Henry B.
I’m was blown away by quality of…
I’m was blown away by quality of NavTool products, in one shot I was able to add 4 cameras smartphone mirroring and apple carplay to my 2017 Jeep Wrangler JK. I was able to add front camera, 2 side cameras and rear view camera, I now have apple carplay and I’m able to use wake on long trip. Thank you navtool fro such a great product.
Response from NavToolMar 23, 2018
Thank You. We know your time is valuable, we appreciate you taking your time to write this review. We hope that you enjoy current and future NavTool products.
TG
Tobas G.
So here we go
So here we go. This is a must read for anyone who is going to buy NavTool. First of all NavTool people have no idea what you are planning to install in your car. So you would need to programm it , programming take no life than 5 minutes. If you don’t do installation for a living take your time. My friend had besybuy geek squad install his NavTool in 2 hours. I tought I could donit in the same amount of time . Well it’s not the case. If you don’t do something for a living don’t expect it to be as fast as a pro. Otherwise it’s great product with Apple CarPlay
Response from NavToolMar 22, 2018
Thank You. We know your time is valuable, we appreciate you taking your time to write this review. We hope that you enjoy current and future NavTool products.
MP
Mikael P.
First of all if you do research you…
First of all if you do research you will quickly learn NavTool got no alternative. Believe me when I tell you I don’t normally write reviews but at the same time I never had such experience with 3 other brands before I found NavTool and all of a sudden NavTool works as expected
1. I have Chevy SS
2. Cadillac Escalade
3. Ford F-150
I wanted to have CarPlay and smartphone mirorng on all 3 cars.
NavTool is more of a delaership brand I guess that’s why they are not mainstream brands that people discuss online, but all these mainstream brands I found online either didn’t work or didn’t have amazing picture quality that NavTool provides.
I was doing this installtion over a weekend, navtool support is open Saturday and sunday, i was able to live chat with them at midnight. Other brands that i tried couldn’t even answer basic questions that i was asking.
Everything that i ordered from navtool worked as expected and comes on the scren in HD quality.
On my Chevy SS i got Carly that i’m amble to control via factory touchscreen, and also i’m able to mirorr iphone using lighting to HDMI adapter. You have to switch USB between miroring and carplay.
On my Escalade I also have carplay with touch screen controls and miroring.
On my Ford F-150 i only installed carplay.
Navtool competitors that i was trying to install prior to navtool are clearly made and designed in china and seems low quality.
When you receive NavTool you can see right a way that its a high quality product.
Hopefully my review will help you.
Response from NavToolMar 17, 2018
Thank You. We know your time is valuable, we appreciate you taking your time to write this review. We hope that you enjoy current and future NavTool products.
RU
Rudolf
Amazing product for a very reasonable …
Amazing product for a very reasonable price. Customer service is amazing. Fast response with questions and install help. I would strongly recommend it to anyone. I put it in my 2017 GMC Terrain A++++
Response from NavToolJan 4, 2018
Thank You. We know your time is valuable, we appreciate you taking your time to write this review. We hope that you enjoy current and future NavTool products.