Brian K.
No after sales support whatsoever
Dislikes first since that’s what everyone comes for. When purchasing you have their full attention. The moment you click submit order the attention stops. After sales customer service is cookie cutter answers (if you get an answer to begin with). Shipping takes around 10 days. And that it. Just no after sales support whatsoever. The good. I have a 2012 Honda Pilot with factory navigation. The kit was semi simple to install it myself. Took less than an hour. It pretty much is plug in play. However you have tons of extra wires and the box to deal with. It was hard to get the stereo back in its place with all the additional cords. However, not impossible. Once install was completed, it works as advertised. Once the car is on, I hold down my ‘back’ button for 3 seconds and it switches over. Wireless CarPlay on a 2012 car. Siri works. Maps. Everything. And you can listen to the radio while the CarPlay is running. The product is great as long as you have a basic idea of what you are doing for installation.




