NavToolReviews of navtool.com

This is the most amazing thing that could happen to me, I was about to trade my car in just to have Apple CarPlay but with Current cars on prices it’s ridiculous. My dealer was definitely telling me that there is no way to add Apple CarPlay, what I learned is that dealers have no idea whether CarPlay can be added or not because they just sell whatever parts they have at the dealership. I’ve found NavTool from a YouTube video place the order on their website and got it delivered by FedEx the next day which was a nice surprise. Now I have to install the part and I don’t really want to take it anywhere to get it done since it’s all plug and play anyway. Navtool have amazing video how to take your vehicle apart and install their devices. If you’re going to contact them make sure you somehow ask to speak to Andy, this guy I think is some kind of wizard of technical support he answered all my questions and help me do installation in 15 minutes. Now that I’ve use this system for a little bit I’m confident in the product that’s why I am writing my review and a recommendation to anybody who is looking to get one. One thing that you should know is that the CarPlay entirely lives inside your phone because I just recently went on vacation and rented a car and same apps appeared in the rental. Basically I learned that NavTool or the Chevy that I rented they all have just the CarPlay interface but the CarPlay system updates only inside your phone so that’s super convenient because now I can take it from one car to another and have all my apps already preset. Prior to purchase I actually research some of their competitors or alternatives, what I did learn is the following NavTool is the only one that I found to be made in the USA comes with a lifetime warranty and they have been in business since 2002. The main advantage of navtool system is that it uses all your factory controls, they are the only company that I was able to find that allows you to use factory vehicles microphone for calling without the needle installing external microphone everybody else said I will need to install a small microphone. Basically you get Apple CarPlay in your car and there’s really not much to it straight forward.

don't waste your money, i give them 1 star and i dont know somehow they are able to delete my review, so that why i writing my review again, so that peoples should know how they treat their customer and rip them off, Ok, long story -short, After installed their product it worked 1 day, next day whole unit went black out, no light, nothing it just freeze, then went back to my installer, he spent 2 hr to fixed but no luck, i contact Navtool, they replied after 2 days n said no issue with out product, and finally after a week they agree for exchange n asked me to fill up the form, but everytime i filled up n send them back, they replied me exchange or return declined, i tired more than 3-4 times n always same declined , declined 😡, i paid $500 Usd For the product n then bloody $300 aud for the installed, And after i write review then they send me the message, u need to update ur software, What the heck?? Why they send the product if that need software update in a week, r u serious???? Do you think we Customer have time to wait 2-3 weeks for your reply and conclusion, and then drive the car with faulty unit (with no light nothing) N also they asked me to delete my review so that they can update my software, otherwise they cant unlock my account 😂😡 Reply - i know sometime you need to update the software, but do you think i have time or even my installer have time to wait for your software update call (which is after a 2 weeks i complain for your product is not working)??? Do u even know how much they charge per hour? I just waste $300 for installed N u installed your unit, And what is the reason that before buy the product we get reply in 2 mins, but after buy the product if any probelm, then get reply after a 2-3 days even sometime a week. Is that how u treat ur customer.

I just installed navtool CarPlay on my 2012 Dodge Charger 4.3 uconnect and it Works GREAT !!! Mic that came with it picks up Clearly & Siri does everything I request ie; phone call, text message, play music & Waze GPS

Made my purchased approximately six months ago so far I couldn’t be happier. I typically don’t write reviews until a substantial amount of time half past since I start using the product. I personally love recommending good products to other people but after I have thoroughly tested it. Navtool a wireless CarPlay interface is something to dream about and here’s why. First of all I know a lot of my friends have cars that have CarPlay in them and they all have to connected with the cable I get into my car and it’s just on the screen while my phone is in my pocket. Product works as expected but there is nothing that I can say that would make it any better than it already is. Far as everything else goes I would recommend you only one thing and one thing always they have amazing tech-support if you get stuck during installation just give them a call or better yet I personally like that they support iMessage live chat and it’s just straight sent pictures to them they sent picture back to me and were able to figure out any issues I had during installation. By the way the only reason I had any issue the reg installation is because I was too lazy to read the manual which they told me all you have this problem look at in the manual on page 8 and it was there just in front of my face. Product is highly recommend. Contact them if you want to get a discount the hook you up.

Amazing product with great customer service and the best technical support I have ever experienced. I have purchased wireless Apple CarPlay for my Mercedes and I can tell you that the product and the overall experience exceeded my expectations. First of all product arrived by FedEx express mail in two days after I placed my order. Than product is solid I have read online some horror stories about products that people purchase off eBay so I decided not to even take any chances with any of these eBay products especially most of them mark that they ship out of China. Navtool to my surprise is actually made in the USA. Product looks like it’s made in the USA 100%. Lifetime warranty is just an amazing feature that is totally free. I’ve been using it for the past three months works without a hiccup and honestly I have my Escalade that came factory with CarPlay and a half to get into the car and connect cable every time and the fact that NavTool is wireless it’s really amazing. Some of the things like factory stern will controls operate on the interface as well as factory microphone can be used nothing like that I have seen with any other products that I have researched. The fact that I’m not required to install install a microphones like all of the products that I looked at otherwise required me to install a microphone is an amazing feature on its own

NavTool video interface with Apple CarPlay is absolute blessing. This is my second navtool now that they have released one with wireless Apple CarPlay I had to upgrade my wired version. Honestly it’s amazing that I can get into the car and have Apple CarPlay without phone being connected to the car. I just got into the car phone is in my pocket I start the car and car place on my screen I can make and receive calls. Navigation system is amazing through wireless Apple CarPlay even if I program destination in my house when I get into the car I open Google maps and it asked me if I want to navigate to a destination that I have entered previously. I am amazed by the fact that they have support available on Sunday it’s really really nice that I can get somebody to help me on my only day off and honestly the video manuals are very easy to follow along but I did have to call them one time to ask a question and I was surprised that somebody was there on Sunday. Product is highly recommended for anybody that is looking to get Apple CarPlay specifically because not only it’s made in the USA but it has a lifetime warranty. Since this is my second navtool I am very happy with it And looking forward to getting one for my wife’s car as soon as my tax refund comes back.

Rep said I would not be happy with 5” screen saved hundreds of dollars

In my 34 years of engineering and technical writing, this is the worst company I have come across. Yes... I purchased directly from Navtool and have the appropriate documents to confirm. They indicate they have "technical support". this amounts to nothing more than a person on the end of a chat line copy and pasting canned responses every half hour in an attempt to help. Have a look at their manuals ( oh wait.. they won't post them) and install videos before you consider using them. This will give you a good indication on the quality of their product. Sorry I just could not give a no star rating.