NavanNavan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution.👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.
Navan (navan.com) has 465 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Activities & Tours · Berkeley, California
Excellent
Activities & Tours · San Ramon, California
Excellent
Activities & Tours · Santa Rosa, California
Excellent
Activities & Tours · santa monica, California
Excellent
465 approved reviews, newest moderated first
Tej
Have always used Navan to book business related travel flights! Easy to use, and access and I love it! Going to use it for my personal travels once I take a time off :)
Response from NavanJan 28, 2025
Tej, thank you very much for your positive feedback on your experience with Navan! It's lovely to hear that you find our products easy to use and appreciate your support. We look forward to assisting you for future travel. Safe travels!
Heather K.
Navan makes it's easy to view available options, book and modify your travel if necessary. It is also convenient to tie in your loyalty information to use, and filter your searched,
Response from NavanJan 28, 2025
Thank you for your review, Heather! We’re glad to hear that Navan is making your overall travel booking process seamless. We appreciate your support and hope to make future trips just as convenient. Safe travels!
Wyatt S.
Abigail helped with our account and showed me how to set up the program with our employees. The interface is easy to use, and the direct billing is very helpful and straightforward. It's a great program. Thank you.
Response from NavanJan 28, 2025
Thank you for sharing your experience with us, Wyatt! We’re glad Abigail could assist you in getting everything set up, and that you find our interface and payment method straightforward. We appreciate your support and look forward to helping you with future travel needs. Safe travels!
Tom K.
Navan has been great since my company decided to use the platform. It makes it VERY easy to book, change, and keep track of all travel plans. Being able to see what hotels/flights are in and out of company policy is a huge time saver as well. Overall a great platform that I have recommended to other business traverls as well.
Response from NavanJan 28, 2025
Hi Tom, thank you for sharing your positive experience. We’re thrilled that Navan saves you time and helps you effortlessly book, manage changes, and track travel plans. We appreciate your support and look forward to assisting you with future trips! Safe travels!
Albert Bermudez, Cityside N.
It is easy to use, and uploading the receipts is very easy.
Response from NavanJan 28, 2025
Thank you for your review, Albert! We’re glad you find Navan easy to use and that uploading receipts is a breeze. We're looking forward to helping you with your next bookings. Safe travels!
James G Stephens, C.
I've used Navan for about 6 months for everything from air travel, car rental, and hotels. SUPER efficient, when I needed to add wheelchair service due to surgery, I called the support number and the gentleman made the changes for me involving 4 flights. Love the expense tracking technology too. Keep up the reward program too, planning that next vacation.
Response from NavanJan 28, 2025
Thank you for sharing your experience! We’re thrilled Navan has been efficient and our support team could assist you—here’s to many more smooth trips and well-earned rewards!
Matt P.
I love the sustainability/ company level reporting and having all my tickets and reservations in a single app is extremely convient.
Response from NavanJan 28, 2025
Thank you so much for your great review Matt. We’re delighted that you’re enjoying our sustainability features and company-level reporting - and that having all your tickets and reservations in one place adds extra convenience. We appreciate your support and look forward to continuing to simplify your travel experience! Safe travels!
Marcos
They blocked my account after my first booking. I had +$500 of credit on the account and I was unable to use them. I called them more than 10 times, agents are useless and the only answer is that another department will solve the issue.
Response from NavanMar 7, 2025
We’re sorry to hear about your experience and understand how frustrating this must be. Account security and compliance are top priorities for us, and while we can’t discuss specific account details here, we’d love to resolve this for you as quickly as possible. Please reach out to [email protected] with your case details.