Chase J.
Great company, stellar quality, fast shipping
Such a great company. Ships fast and quality product!

You know that feeling you get when you stare up at the stars, a sunset, a sunrise, an ocean shoreline, a huge waterfall, or fog in a valley? Some describe it as awe, beauty, or even God. Whatever it is, we make products and tell stories that embody those feelings.
Nature Backs (naturebacks.com) has 150 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Fayetteville, Arkansas
Excellent

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150 approved reviews, newest moderated first
Chase J.
Such a great company. Ships fast and quality product!
Cathryn K.
In 2023, a week+ just for fulfillment (not even shipping) is too slow. The customer experience would be less misleading if they changed the automated email that says your order is “on the way” when the label is printed, because it hasn’t actually been shipped and as comments below describe, your order sits in the same place. UPDATE: 19 days from ordered to delivery, I still stand by my original opinion that it’s just too slow. Spend the extra money to expedite shipping for your customers. Packaging left a lot to be desired. HOWEVER. Rating improved because I like the quality. Material is soft, designs are vivid, sizing is right and fits like a dream. We’ll see how it holds up!
Response from Nature BacksAug 11, 2023
Hello Cathryn, we are sorry to hear about your experience with us. We have two emails that go out when a shipping label is created. One from our main platform that states your order is on its way, and another from our shipping platform that states your order is in the works of being processed while providing you with the tracking link as well. We apologize for the confusion and ensured that our team fixed the issue you were seeing. It looks like your order got shipped out in the correct time frame! Our site states that it takes 3-5 business days for our orders to be shipped out. From August 7th, it looks like there has been updates upon your package from the shipping carrier, Global Post. For future reference, we recommend emailing us at [email protected] with any questions you have with your order so we can further assist you. Can't wait for you to receive your order! Have a great rest of your week, much love! Adventure Awaits, Nature Backs
Tara
I placed an order for 3 large tshirts. What i received was 2 large and 1 medium. Trying to talk to customer service is useless. They either have a generic auto reply or they pretty much reword the auto reply. I just wanted what i ordered and paid for. Is that really that hard? I know understand that i should have read these 1 star reviews about their customer service. Thanks Nature Backs. I guess i will just gift the Medium shirt because trying to get my correct order is like pulling teeth with Nature Backs.... not meaning to be rude, just trying to get what i paid for.
Response from Nature BacksJul 27, 2023
Hello Tara, we are sorry to hear about the slight mishap on your order. Please understand that our team works hard in fixing these issues as we manually fulill each individual package. It looks like our customer service representative responded to you the day you sent your email on the 19th. Once we continued to receive more responses between the 21st-23rd, you started to receive our automated responses as it was outside of our business hours. We are available Monday - Thursday 9am - 4pm Central Time. We understand that we sent the wrong size and we are always happy to help our customers the best we can. It looks like our representative has responded to you and the issue is being fixed! Thank you for your patience, understanding and support ✔️ Much love to you!
Elizabeth
I love ordering from Nature Backs! The shirts (and sweatshirts) are so comfortable, and they still look great after you’ve worn them a hundred times. Each shirt also comes with stickers and a flip trip, so they are definitely worth the cost.
Response from Nature BacksFeb 20, 2023
We appreciate your support Elizabeth! Hope you have flipped your flip - trip!
Kelby L.
I love naturebacks! Good quality products & even better quality people! ❤️
Response from Nature BacksFeb 20, 2023
Thank you for the support Kelby! Hope we can continue to insipre you to go on more adventures!
Anna
I love Nature Backs! Great quality shirts and sweaters that are super comfortable!
Response from Nature BacksFeb 20, 2023
Thank you for the support!
Violet M.
I love nature Backs! I’ve had my shirts for over a year and they look brand new still! They are amazing with shipping is pretty fast!
Response from Nature BacksFeb 20, 2023
Appreciate your support Violet! Bet they look great on you!
Josh S.
Awesome designs and love the material, super comfy!
Response from Nature BacksFeb 20, 2023
Thanks for the support Josh!