Nature BacksReviews of naturebacks.com

Customer service after ordering was terrible. I ordered through Google pay and it used my last address. I reached 3 times through the support link on thier website. They never responded. I responded to the email when they created the label, they responded a day later saying it was too late. Ups could change if I called. I called ups and they said the shipper could change the address but I could do nothing about it. Nature back said to call again. I called two more times and requested my money back after nature backs refused to do anything. They said they can't do that but thanks for the support! I will be getting rid of my family nature backs attire. We don't need to promote their brand if they are going to be petty over $40.

Every piece of clothing I’ve got has been amazing and lasted me years! I enjoy the creativeness of every piece as well.

Im seriously so disappointed in these T shirts. The designs are beyond beautiful and it makes me want to buy more of them but at this point I have 5 of them and every single one of them has EASILY 5+holes in the shirt. I've tried to hand mend the shirts and I can't even keep up with new random holes. I hand wash the newer ones hoping for a different result and nothing. I don't understand why it seems like they print these designs on disintegrating shirts when it would be a fantastic product if they just chose something better quality.

I order a tank top the size was too large , contacted nature backs and they sent a return label . I sent the package back from post office on July 2,2024. Sent picture of post office receipt , still being jerked around with no tank top. Not very happy Really would like to speak with a person

Love their designs and the comfortable nature of their shirts. However, a large amount of the dye from one of the shirts bled onto my pack via sweating/friction of a Louisiana summer’s day on the trail. I don't expect garments to survive war, but surely didn't expect a third of the dye to come of the back after one hike (that hike being 4.5ish miles). Sent an email to request advice/compensation/replacement of the tshirt and got no response. Its a real shame. Thought I found a really rad small business with beautiful designs to back them.

I really like the t-shirts I’ve ordered before and I recently ordered again. Biggest downside is the long wait time to get the product shipped. The status stays as “Almost Ready” for weeks on both orders.

Ordered a hoodie from them and got a completely different item. Sent them an email and still no response!

Their site clearly states it takes 10-12 days to recieve international orders. I'm only in Canada-literally their neighbor. It's been 17 days and my order hasn't even been shipped yet. I've attempted to contact them 3 times without any responses regarding the status of my order. Customer service is absolute trash-pretty sure this is a scam company. The link they sent for "tracking" leads to nothing.