Nature BacksReviews of naturebacks.com

I love their shirts, the graphics are nice, material is good quality, and their mission is cool. However, it took 4 weeks for my order to arrive. The worst part was the entire time their customer service just made excuses! They blamed it on USPS when my order hadn't even left their facilities. I know my order hadn't left because they called me to tell me they "ran out" of the color of shirt that I ordered... So I didn't even get the products that I ordered in the first place. I would NOT recommend if you want fast shipping or customer service.

I do enjoy their past designs but recently they have started to carry designs that seem more appropriate for children. Cartoons instead of depicting nature. Secondly, I agree with their horrible shipping and customer care. Takes days for response because I think they work only 3 days a week. Takes forever for a shipment to ship and even longer for a reply.

Im seriously so disappointed in these T shirts. The designs are beyond beautiful and it makes me want to buy more of them but at this point I have 5 of them and every single one of them has EASILY 5+holes in the shirt. I've tried to hand mend the shirts and I can't even keep up with new random holes. I hand wash the newer ones hoping for a different result and nothing. I don't understand why it seems like they print these designs on disintegrating shirts when it would be a fantastic product if they just chose something better quality.

Shirts came quickly, but the design is already coming off after one wash and I did the recommended flipping the shirt inside out and using cold water.

Quality got worse and worse

Placed an order about a month ago. Order said it was shipped and delivered with exact time stamp and said it was placed in my mailbox. But it was not there. I waited an extra 5 days just in case it was a mistake, but the shirts were still not there. When I reached out about the issue Nature backs told me to go and ask my neighbors if they had received it? Or talk to my mail man directly? Very odd i am not going on a manhunt for tshirts that I had paid for. When I reached out again about just getting a refund to resolve the issue I have not heard back. I am very disappointed, I had an issue with my first order but liked the shirts so much I ordered a 2nd time. But I definitely learned my lesson to not order again. I hope I can get some sort of resolution since it wasn’t a cheap purchase.

I had a package that was not delivered, nature back went through a process of validating if it was delivered by the postal service they use and then finally got me my product. The process took so long though and the shirt I originally wanted went out of stock before I could get it reshaped back out. They handled the situation but took so long that now I don’t have the product that I originally wanted. I happy that they compensated me for my troubles but I’m still salty about how long it took for them to get back to me about my issue. The package wasn’t taken, I checked with my neighbors and I live in a gated community so I highly doubt theft. There was a mishap along the way, but it seemed like the company didn’t get back to me with results until after I filed my review. Love the company but I still don’t really like the customer service and their Initial response to my problem. Not sure if I’ll order another product from them again but they for sure have some quality material and cool designs. I’ve upgraded my one start to a two star.

Ridiculously long shipping time. Ordered three items nearly a month ago it got “shipped” the day after order and has since just sat in two places. Unable to contact shipping company and Nature Backs just say “it’s in transit”