Natural GrocersReviews of naturalgrocers.com

I went to the Natural Grocer store on Wyoming and Mongomery in Albuquerque on Wednesday March 6th. I forgot my 25% off coupon. I am a loyalty customer and asked if they could just just scan their store coupon. I went through a cashier, a manager, and a store manager. The SM found it easy to say (No). I sent a longer version of this complaint with all the details through their App on March 6th. It showed successfully sent. I never received a response. I called the customer service number on March 15th and left a message stating I would like to discuss my experience with someone. I left my email and phone number. I have yet to get a response. I have spent a few hundred dollars or more since the 1st if the year. I left the purchase I was going to get on the 6th and have not been back since. I sure would like to hear from the DM, Regional or someone from Corporate, untill I do/if I do, I will shop on Amazon, or at Whole Foods or Sprouts. Regards

Salida, CO store. Way too often, sale items that we’d like to purchase are NEVER on the shelves. SOLD OUT! The People are nice but the store is always understocked. Today alone: everything on my list was unavailable! no eggs, no salad, no arugala, no peanutbutter nuggets, no Cherry Juice!!! Forget buying a sale item…..gone. SERIOUSLY??? Whats the point??? I often drive an hour to Canon City to find sale items. By the time I count gas & drive time, it’s not even worth it

It's 2024. You don't need a receipt in most stores for returns. They do it by credit card transactions. Natural grocers require a receipt for all returns. Horrible customer services

Natural Grocers - Coal Mine and Kipling They mischarged me - way too many times. Bought 3 chocolate bars natural grocers brand for 1.99 each. I handed them 3 - 1,00 coupons - my bill should have been around $3.00 plus tax. She said no - that I owed $6.00 plus tax. I have been shopping there for many years and the customer service and the store is the Number ! - Worst Store in Town. They do not care about their customers At All. I am done - will never shop there again. Trader Joes is where I shop and they are the Best store in Town.

I was very disappointed to walk in to my favorite "indie, alternative" grocery store, and to hear trashy rap and pop being played. Why not match the music with the intended environment? Hippies shop here, so play music that we resonate with- Joe Cocker, John Lennon, ect. The contemporary horrible music completely ruined my shopping experience. Don't we hear enough of that crap everywhere else? Give us a break!

Nonsense Alcohol ID policy We fully understand an ID policy for someone purchasing alcohol but not for everyone (or spouse) in a group! This is nonsense, serves no real purpose and is at the least an overreach and inconvenient! The STORE policy allows sale to an adult with minor (young adult, teens, etc.) but not to 2 obviously older (60+) adults! They want ID from ALL adults. This store is not about customer service, commons sense, but only ridiculous WOKE ideas. Will shop elsewhere as I am sure they will not miss our $800+ a month.

Racist white employee profiles a black mother of 2 and pregnant of red flags. Shopping while black.

Danielle Shahan the nutrition specialist at Natural Grocers in Mesa Arizona on Baseline spent over an hour on a one on one nutrition session for me today. It was amazing and so helpful. Danielle is very knowledgeable and helpful It, was a great experience.