Natural GrocersReviews of naturalgrocers.com

I shop at the Natural Grocers in Cedar City, UT. I've been shopping there since their grand opening a few years ago. I'm generally satisfied with NG but have one complaint. I buy the sparking water with natural essence (Waterloo, Nixie, etc.). My favorite flavor was the Pina Colada (non alcoholic) water until they stopped stocking it. I switched to Nixie's version of that water until they stopped stocking it. I switched to the Waterloo Pineapple, Grape, and Strawberry until they stopped stocking all three. I switched to the Pomegranate/Mint until they stopped stocking it. I'm down to a single flavor that I sort of like (the Nixie Blackberry/Raspberry) and am wondering how long it will be before they stop stocking that as well. The only flavors left on the shelf are NOT my favorites. I spend around $150.00 per week and feel that they should bring back the good stuff.

My Worst Experience Ever !!!!!!!! I parked at Natural Grocers Parking lot , and went in shopping for grocery and supplements. My first check-out and payment was made at 8:27pm, and after unloading my grocery to my car, I came back shopping for a second time on the same day. I made my second check-out at 8:36Pm. Then I walked to my car, disinfected some of the items, put them into my own bags, drank a little water , started my car and left the parking lot at 8:53PM. All the time my car parked at Natural Grocer's parking lot was devoted to grocery shopping at this Natural grocer store , except for 15 minutes back at my car , sortimng out grocery , putting them in my own bags, and starting my car, and preparing for driving away from its parking lot. You know what happened to me? I got $92.00 fine for parking at Natural Grocer parking lot for shopping at Natural Grocer store.

Been a regular customer of this store the one in Utah, on Redwood, South Jordan Utah. I like buying my organic stuff there but most of their cashiers lack professionalism esp on 6-28-25 around 830pm my sis and I came in to the store with positive energy and left with negative one. The cashier (didn’t catch her name will do next time) was snappy, has attitude problem. The following day around noon (hot weather) we went to Trader’s Joe, the energy of their employees was vibrant and positivity is infectious. Now my sister is back to trader’s joe and sprouts. She’s completely ditching natural grocers stores esp the one on Redwood.

I'm done with this pretentious business that has rude staff while overcharging me money. That's extortion. They even started blocking my access to the Natural Grocers's website with Cloudflare's endless captcha loop of hell. Cloudflare sucks. Any business that uses Cloudflare doesn't care about innocent people who are blocked from accessing websites. This is showing a rise of disrespect towards customers in the business world. And Natural Grocers is jumping on that toxic bandwagon. I'll look elsewhere for a business that treats customers more fairly without this BS.

Horrible schizophrenic nasty monsters as nice as could be for the 5 years I spent thousands of $ then turned extremely aggressive when I tried to return a $16 supplement as a survivor of childhood trauma I'll never go near that place again. Their customer service is garbage you can send an email with no reply or leave a voice mail I don't leave voice mails.

CONSTANT OVERCHARGING! WHEN BROUGHT TO EMPLOYEES ATTENTION THEY APOLOGIZE AND HESITATENTLY REFUND! THEY LOST A CUSTOMER BECAUSE IT KEEPS HAPPENING.....BUYER BEWARE! Update - 2/2025 - Went in to buy eggs and candy. OVERCHARGED AGAIN. NOT SHOPPING HERE ANYMORE. They shouldn't take advantage of their customers like this. I don't trust them anymore.

Company is racist. Management has no racial diversity. Store will racially profile customers and treat them unfairly and rudely. Lack of professionalism, ethics, safety and intelligence. If your Gay or Trans, they will treat you great, but if you aren't white, its only a matter of time before something racist will occur with management patting each other on the back.

Horrible service, empty shelves, store looks horrible, store in Austin on Lamar