Natural GrocersReviews of naturalgrocers.com

Poor customer service, cashiers are not in good moods like Trader Joes. They have some bad produce, so keep your receipts. Always out of products, read labels, some of the grocery stock is really not healthy at all. You cannot return bad fruit and veggies without a receipt. I lost about 15.00 because I tossed my receipt. There is a weird vibe in the store....they are not happy working there at all.

Natural Grocers needs to stock better!! And when they have a sale, have the items that are on sale. For the past 6-7 months they aren't stocked with a lot of the products in their sale book which is sent out 3-4 weeks before the sale. Whomever is in charge of logistics needs to work better with distribution. They blame UFI and say they don't have control over distribution.....what? It seems like they are purposely not stocking to make it look like product isn't available. Amazon has lots of stock on some of the products. I would rather give my business to Natural Grocers. Now, I'm weighing my choice. I thought I'd see an improvement after voicing my concerns with management but that hasn't happened.

I love this store! However 6:00pm Saturday March 14th the employee in vitamin section was beyond rude . I asked for a product she had time to tell me she was busy, but not the time to tell me where niacin was. I run a business and have employees. Wher customers don’t let management know what happens on their absence, companies suffer .

I shop at the Natural Grocers in Cedar City, UT. I've been shopping there since their grand opening a few years ago. I'm generally satisfied with NG but have one complaint. I buy the sparking water with natural essence (Waterloo, Nixie, etc.). My favorite flavor was the Pina Colada (non alcoholic) water until they stopped stocking it. I switched to Nixie's version of that water until they stopped stocking it. I switched to the Waterloo Pineapple, Grape, and Strawberry until they stopped stocking all three. I switched to the Pomegranate/Mint until they stopped stocking it. I'm down to a single flavor that I sort of like (the Nixie Blackberry/Raspberry) and am wondering how long it will be before they stop stocking that as well. The only flavors left on the shelf are NOT my favorites. I spend around $150.00 per week and feel that they should bring back the good stuff.

Natural Grocers is one of the few healthfood stores that attracts kind customers. I feel good in the store. It radiates wholeness. My only disappointment is that they don't provide a place to sit and eat lunch. I live 1 hour drive from Albuquerque an typically spend the whole day in the city. I need a place to land, eat lunch and relax a bit. Most places that provide these features serve unhealthy food. Would it be possible to provide such a place for truly healthy minded people? I try to avoid supporting Whole Foods. I mentioned this to the store staff, but they express their concern about attracting homeless people. Why are they even allowing homeless people to hang out at their store if they are not buying anything? And at the same time depriving their valued customers from.much needed support and a sense of community? This sounds like catering to homeless people. Please know that the majority of homeless people already receive free meals and a place to sleep. Most of them are rebellious souls, with the exception of the few that became homeless because of bad circumstances. The latter typically get back on their feet within a year. The help for homeless people does come from churches and other nonprofit organizations. Your job is to provide quality products and customer service to your valued customers. You have the right to refuse anyone to enter your store. That is a fundamental right. Stop listening to ridiculous Woke fake discrimination theories. Let's be clear, most homeless people are mental patients and need to be approached that way, with compassion, firmness, and strong boundaries. I am asking you to please do your job as store owners. Thank you:)

I have been going here for years. Why would the check out person slam my olive oil bottles together and shoved our groceries to the side and yelled Next! I understand understaffed but rude No!! If the Olive oil bottles are cracked you are paying for them. Thank you