Native UnionReviews of nativeunion.com

Bad experience with delivery

Je suis très content de mon achat fonctionne très bien

Produits d'excellente qualité, ce qui justifie des prix élevés en plus de la livraison payante

Update - 15.09.2025 - The refund has been accepted after an chargeback with my bank and I have since received an apology from Native Union which I appreciate. Ordered a laptop stand and wireless phone charger, delivery of the laptop stand was great and i can't fault the company there BUT they reached out to say the charger was out of stock and i requested a refund....still waiting for that refund from the 18th August.. shockingly bad customer service considering i have not recieved the item but they still have my money

Well here I am again having just purchased my third of these wonderful chargers. Why do I need three? Two were perfectly fine and are nowhere near to needing replacement due to issues with the product. The problem is; this multi charger is so brilliant that when a friend’s grandson was visiting and saw my Native Union charger he was so impressed that he asked to ‘borrow’ one of mine to experience it for himself. Well, he was so impressed that he kept it a little longer than expected and I ordered my third. He’s a student and I’m a soft touch I guess. The fact that younger people aren’t impressed easily, allegedly, just proves how excellent this charger is and I’m a fan of Native Union’s great quality products and assurance they give. I don’t mind the friend’s grandson not wanting to give the ‘loaned’ charger back. I just hope he remembers when he graduates and I know he uses only that charger now so no harm done. I would recommend Native Union to anyone with 100% confidence. The delivery was really quick too so I’m happy I have 2 chargers again. The friend’s grandson is happy he got his by way of an ‘unintended present’. So it’s a win-win for everyone.

Products in stylish design and in good quality

Great products, good quality. Reliable service. All in all, shopping native union products is a wonderful experience.

I bought a Native Union case for my iPhone 4 months ago. With light daily use (either on my desk or in my pocket) it is already beginning to come apart. At this premium price I’d expect it to last longer than 4 months. I have contacted Native Union via their website but after two weeks they still haven’t even responded. I’m disappointed with the quality of their products but I’m absolutely shocked at the non-existent customer service. You can judge a company by how it deals with issues like this - just ignoring me is absolutely shocking. One star from me. EDIT - I have just filed another warranty claim with Native Union. Let's see if they respond this time. 2nd Edit - I have now attempted to contact Native Union twice via their warranty claims system, they have so far failed to respond. Again I have to underline how non-existent their customer service is. I would not recommend buying from them. 3rd Edit - Still no response. I have emailed them directly now as well as tried their online warranty claims system (twice). 4th edit - I finally managed to get in touch with Native union, it took me several attempts but they are now sending me a replacement case so all’s well that ends well.