Client
Super mais un peu cher
Super mais un peu cher
Response from Native UnionNov 26, 2025
Bonjour, Super et un peu cher, c’est comme un bon café artisanal. On vise la qualité qui vaut chaque centime. Merci d’avoir partagé votre avis !

By combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.
Native Union (nativeunion.com) has 453 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Client
Super mais un peu cher
Response from Native UnionNov 26, 2025
Bonjour, Super et un peu cher, c’est comme un bon café artisanal. On vise la qualité qui vaut chaque centime. Merci d’avoir partagé votre avis !
Martin
After a couple more exchanges with NU the problem below was resolved. Rating changed from 1 to 4 stars (poor customer experience this time but their products are of a very high quality). Still no item, no response – very disappointing experience I ordered an iPhone case and battery pack from Native Union, and the parcel was marked as “delivered to reception” — except I work from home and have no reception. I’ve contacted Native Union three times now and have received zero response or resolution. It’s incredibly frustrating that a company with such a premium image has non-existent customer service. Until this is resolved, I can’t recommend buying directly from them. Poor communication and no accountability for missing orders.
Response from Native UnionNov 26, 2025
Hello Martin, We're truly sorry for the frustration and the poor experience you went through. This is not the level of service we aim for, and we completely understand why it left you disappointed, especially when everything else about our products meets the standard you expect. Thank you for giving us the chance to make it right in the end and for updating your review. Your feedback is invaluable; it pushes us to keep improving our customer service so no one else has to go through the same hassle. We’re glad the issue is now resolved and hope you’re enjoying the case and battery pack. If there’s anything else we can do to turn this into a full 5-star experience, just say the word. Appreciate you sticking with us.
Ivan Di S.
Il prodotto è indubbiamente molto bello...finché dura!! Ma da una cover che costa 10 volte del normale non mi aspettavo certo che fosse distrutta dopo soli 10 mesi di normale utilizzo. L'attacco del city grip si è rotto dopi soli 6 mesi. Anche la cover dopo 4-5 mesi era già rovinata. Sconsigliatissimo, non buttate così i vostri soldi
John W.
These cables are the best. The quality is undeniable. Shipping is fast. My family keeps taking them from me. I have ordered many.
oscar N.
I ordered the 14-inch laptop sleeve. The materials, color, and design are exactly what I was looking for, but the craftsmanship in the final details is lacking. The seams and corners are uneven, affecting the overall shape of the sleeve, and the foam inside is not shaped to perfectly match the stitched sleeve, causing slight bulkiness in some areas. Might be a bad batch but considering the price, the quality could be improved.
Aurélien P.
Worst company and scam, sells you outdated AirPods Pro case and doesn’t refund you. Don’t believe them. I kept the phone case but the quality is plastic build not at all what you believe you will get with the pictures.
Alberto Miranda R.
No puedo dejar una opinión porque aun cuando pague una entrega prioritaria mis productos aún no me llegan
Rafael
I’m a loyal client of Native Union since more than 5 years, and use daily several of their products today. Good quality of the materials used, design is fantastic and I still enjoy looking at their latest additions regularly. I LOVE IT !