nationsbenefits.comReviews of nationsbenefits.com

The worst! Comes with my medicare insurance. $150 quarterly. Stuff never arrived, i called 26 days later she said held up in NC wait alittle it will get to you. Nope, i called back a month later was told its too late to reship, i needed to to ask for reship within 30 days. WTH? I did...but....i dudnt specifically ask for reship. LoL. A joke, manager woukd not come to the phone. You can bet ill use every penny of that $150 on the junk they sell.

If I could give them a zero I would. I have been trying to get a reimbursement since November. At one point I received a check from them that bounced. I have called over and over and spent hours on the phone and all they do is put me off. Worst I have ever dealt with!,

This benefits program is worthless! They list personal care and even skin care but don't pay for anything in those areas. Things like shampoo, dry mouth oral rinse, any shaving needs, diabetic skin care, body wash, or any other personal needs. The only purchase that is covered for sure is adult diapers. Ask people with other insurance benefits companies, they can even buy food items. There should be no guidelines on what a person wants for their personal selves. Why are they forcing you to abide by their policies when you are actually paying for this so called benefit?

Received two cans of fruit fro Nations Benefits. BOTH WERE HEAVILY DENTED. The package in which they were enclosed was NOT damaged. Therefore, the damaged cans were dented before they were sent! Sender makes MORE money sending damaged products yet again. This is the second time I’ve received dented cans. I notified Nations Benefits the FIRST time, so they send two more DAMAGED CANS!

If i can give zero stars i would. Their website if not user friendly at all especially for lederly using this site. Their products are low quality and overpriced. I dont like this company/service at all.

Horrible service. The card does not work. When you call for clarity, they treat you badly.

I figure those of us who use this program if we write every month.Perhaps the owners of the program will do something to improve it. I ordered some items last week.Surprisingly, it still has not been delivered.It's been about 7 days now and usually they say it takes about 2 days.Well, my item is still about 7 hours away.In the same state I live.They are telling me it's going to be delivered to day though. My disappointment grows monthly.The items that are available online.I guess I'm supposed to buy them every month because very few things available in the stores I go to. The online items are expensive, Generic, And not of good quality, most unfortunate, I did write to aetna and they told me to bring it up to nation benefits. I did not do that because I doubt that it would really matter and if you can believe it they don't even have an email. please get better products, more variety and make more less expensive item available to be purchased in store and online. I'd like to save money.No matter whose it is.

I ordered 3 things from their site. When my order arrived, I received one of the items and one incorrect item. I called their help line to straighten out this mistake. The person I spoke with was apologetic and seemed to take care of everything. After checking my account, there was an indication this re-order was under review. After 3 weeks I checked again, and the Reshipment order was changed to Reshipment denied. I never had a response by email about this. When I called, they told me they had a photo of the FedEx box on my porch. That was correct, but I told them it was the incorrect order, which was much smaller than it should have been to contain the correct items. I was told that their decisions are always final, and there is no recourse possible, but I could file a greivance. They gave me the number to call, and when I finally got through, they took down my story. There was never any response via email or call. I got no response, of course. Also, their IOS app does not work, their website automatically submits the wrong saved info into the wrong fields, and their catalog have very inadequate descriptions of their product offerings. Checking on your order status is convoluted and counterintuitive.