Robert C.
I have used your company before and…
I have used your company before and everything was fine ,items were as described, and shipping reasonable price and timely, however this time I left items in my cart until I could check with the costumer on whether they wanted copper or if aluminum would work to save some money. Sala from your company reached out to me and discussed my purchase and I explained to him the situation, after discussing with the costumer we decided to go with the aluminum and I called back to purchase order Quote #D63329 he said just to click on the buy now button, I did that and called back to verify and Sala said it was all good. Than the next day got an email stating that the items purchased were not in stock and that an additional 49 dollars for shipping would be required, after several emails I was told that I would receive items purchased per the quote with no additional shipping. Several days later I received a partial order so I called once again to try and straighten this issue out and was told that they would check with the warehouse and see what happened and give me a call back. I got no call back that day so I once again I called your company back and believe I talk to the same person who told me that the missing item would arrive today so I asked for a tracking number and as of now have not received the tracking number or the missing item. Please look into this matter and get back to me ASAP Bob C.
Response from Nassau National CableOct 17, 2025
Hello, please contact us at [email protected] so we can look into this and help resolve it.

