Gene C.
Pleas to get better shipping ... fell on deaf ears.
Hello, The email telling me my order had been delivered asked for my opinion on the delivery/shipping. In a word? "HORRIBLE" Why? Nassau National Cable staff had no interest whatsoever in making my life anything but a living annoyance. To use only UPS to ship is awful ... it's limiting, expensive, and in my case causes delays as well. Needlessly. I live in Alaska. The order would have cost AT LEAST $187 to ship here with UPS. (which is more than the cost of the cable I was buying). It would have cost "maybe" $44 to ship it here with USPS, and I would have had it already. Instead, it cost me almost $40 to ship to a warehouse in Idaho with UPS, which, by the way, was higher cost than the online shipping estimate ... this arrived at the warehouse today. Then they are going to repackage it, and send it to me. The cost will be $5 for their efforts, and whatever the actual postage is ... which ... being Flat Rate Priority USPS, will be around $40. (FYI, was more than that, so I chose Ground Advantage, causing more delay ... but had I got NNC to send me this via USPS Priority, it would have been here last week, and it would have been cheaper than the overall cost is now) You could have saved me time and grief and money, but you did not care to. Your staff seems to simply ignore everything, and I spent a week trying to work it out. I do not like you very much at all, Nassau Cable! It's too bad, too, since you have lots of great products. But I make it a point to avoid companies that ship using only UPS (or FedEx, for that matter), as it limits options, is more expensive, and is often slower, while costing more. (I've sent this as an email to them, twice now)