NaktoNakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing276 approved reviews, newest moderated first
Michael L.
Excellent response and willingness to create a positive customer experience. My only negative is their 20% restocking fee which is outrageous for returns less than 10 days.
Response from NaktoOct 15, 2024
Dear Michael L, thank you for your recognition of us. We are sorry for the matters concerning you, and we will consider making improvements. We appreciate your suggestion.
B F.
They helped me to get the right part that I needed. I had ordered one but it wasn’t the one that I needed. Looked like it but I was wrong. The woman who helped me get the right one was absolutely amazing. Polite & kind.
Response from NaktoOct 14, 2024
Dear B Fallova, thank you very much. I'm glad you found the parts you need. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
Matthew G.
Great price and timely delivery.
Response from NaktoOct 8, 2024
Dear Matthew Gebarowski, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
Michael
I'm missing two parts that were supposed to come with the throttle!!!!! I am very unhappy!
Response from NaktoOct 8, 2024
Dear Michael , Thank you for sharing your feedback. We apologize for any inconvenience you've experienced. We value your feedback and are working to improve our service. If you have any further concerns, please don't hesitate to contact us at [email protected]. Or please leave your email address so we can contact you. Best regards, NAKTO team.
Les B.
Linda W. answered my call when I received the incorrect part. She straightened everything out & I received my correct part yesterday. Great Job
Response from NaktoOct 8, 2024
Dear Les Bograd, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
Carl Young I.
Shipping cost!
Response from NaktoSep 25, 2024
Dear Carl Young II , Thank you for sharing your feedback. We apologize for any inconvenience you've experienced. We value your feedback and are working to improve our service. If you have any further concerns, please don't hesitate to contact us at [email protected]. Best regards, NAKTO team.
Andrew G.
Works as expected. Fast shipping.
Response from NaktoOct 8, 2024
Dear Andrew Gray, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
James S.
Quick response
Response from NaktoOct 8, 2024
Dear James Slater, thank you very much. Your recognition is our driving force to move forward. We are always committed to providing each customer with high-quality services and products. We look forward to continuing to have your support in the future and providing better services and products for you. Once again, thank you for your trust and choice!
