Jodh S.
The battery bangs around inside the…
The battery bangs around inside the casing. The battery weighs more than half less than the original battery. It only keeps a charge for 5 miles or less. I Am Not satisfied with this battery.

Nakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Jodh S.
The battery bangs around inside the casing. The battery weighs more than half less than the original battery. It only keeps a charge for 5 miles or less. I Am Not satisfied with this battery.
Catherine S.
SUPER expensive throttle replacement ($80) because it has a proprietary connector. Order process was annoying as you have to send pictures AFTER they have your money which they don't bother to mention. To add insult the shipping for a TINY box (maybe 6-$10 postage) they charged a $20 shipping fee. I have dealings with a lot of these vendors and this was very bad relatively. Also, the design of the box holding the controller and the quality of the cadence sensor are bottom of the barrel.
Ashley K.
Never received my product
BETHANY G.
I received my order very quickly. The battery was very well packaged to avoid damage.
raji
Hello! I so regretfully inform you that I have not received the replacement battery that I had ordered (#29610) with you, though your emails say that you have delivered. I do not know how to connect with you to inform you this. Please help me. Kindly connect with me on this matter.
Brad
Checked with me that I had correct battery for the bike. Before shipping it out. Then I received it pretty quickly after that.
Tom P.
Very good customer service and prompt detail to getting new battery shipped.
Stephanie V.
I ordered the bike from Walmart brand new and when I received it . It was scratched up. Did not come with a charger or Manuel. I buy a new charger and the bike still doesn't work. How an this be rectified?