Athena C.
Great service
I get super fast delivery and great service with my orders! The Nail Superstore is one of my favorite sites!

Welcome to The Nail Superstore - Wholesale Professional Acrylic Nail Supplies, UV Gel Nail Supplies, Pedicure Spa Chairs, Glitter Nail Art Supplies - Best Online Nail Supply Store
The Nail Superstore (nailsuperstore.com) has 81 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Athena C.
I get super fast delivery and great service with my orders! The Nail Superstore is one of my favorite sites!
April M.
Awesome customer service! I will continue to do business with them in the future. Great prices and a very large selection to choose from. Can't wait to order again. Thanks!
Sophia S.
Fantastic service and fast delivery. Will definitely be back for more.
Diane L.
Super fast shipping, good prices. I had a problem with the shipping address because I live in a rural area and they were outstanding in helping me to get it taken care of. Not the usual email and wait for something to happen, responded immediately and got it taken care of. I have ordered again already from this company and will continue to do so. Thank you for the great service.
Julie A.
The website is great, you can purchase nail service products at a discounted price compared to beauty supply stores. They have a pretty big inventory, and I like that you can buy individual nail tip sizes and entire kits for acrylic/gel systems, along with everything else. The shipping is a bit expensive, and they charge a residential shipping fee if you aren't shipping to a business. Return policy states you must prove you are a licensed technician if you want to return an item, which seems like a bit of a hassle. They have a decent rewards program, but I've had issues with not receiving my points. I've contacted customer support twice about this and got the same person both times, who wasn't very helpful or personable. You also must wait 30 days from receiving points to spend them, but they expire after 90 days, so you have a very short window to use the points before you lose them. Other than that, if you know what you want this is a good supplier to purchase from. If you are wanting to just try different things, I wouldn't recommend due to the return policy.
Response from The Nail SuperstoreJul 11, 2017
Hi, Julie! Thank you for your review and for being a nailsuperstore.com customer. The reason we specify our returns come from licensed technicians is that many of our products are designed to be used by professionals. The product results we claim can be achieved when licensed technicians, who have received proper training on applying these products, are using our items. Our reward points are issued with every purchase and are available for use after 30 days from the date of purchase. Points do not expire at all when customers place orders within 120 days from their previous purchase. We try to do our best to address all customer concerns and rectify issues. Thank you for choosing The Nail Superstore. Customer Service Team The Nail Superstore
Donna Hardy R.
Great store and website! Order came fast and was correct. I will order from them again!
Charley J.
This is my second purchase of a fair Amount and tho I waited for delivery and had to contact them as it was over the Easter break causing delays, they responded quickly and products are fab, Many thanks
Tila
I have a problem with the topcoat brush getting hard before I can finish a set of nails. I tried to contact their customer service. But they are very rude and continued to interrupt. They didn't let me finish a sentence. Really bad!
Response from The Nail SuperstoreMar 22, 2017
Thank you for taking the time to voice your concern and we are very sorry to hear about your experience with one of our customer service representatives. We have forwarded your concern to the appropriate management level who will take the necessary steps to improve customer experience and prevent it from happening again. Regarding to your technical issue of Artisan EZ Dipper brushes being harden, it can be resolved by thoroughly cleaning the brush in brush cleaner solution first, then wiping it off on a napkin before dipping the brush back to the resin bottle. The reason is as soon as your brush touches the remaining activator on surface of the nails, it will be harden and more difficult to remove any residues later on. In the meantime, please feel free to let us know if you still experience any technical issue with our products as we have emailed you proper details about how to use them. And our customer service manager has tried to contact you but there was no answer. Customer Service Team The Nail Superstore