Tayash
Excellent customer service
Excellent customer service
Response from Nabers GroupJan 12, 2022
Thank you for your feedback. We'll keep working hard to make using your Solo 401k even easier!

Nabers Group is listed under Investments & Wealth in Scottsdale, Arizona.
Nabers Group (nabers.com) has 267 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Investments & Wealth · Scottsdale, Arizona
Excellent

Investments & Wealth · Scottsdale, Arizona
Excellent

Investments & Wealth · Scottsdale, Arizona
Excellent

Investments & Wealth · Carefree, Arizona
Excellent
267 approved reviews, newest moderated first
Tayash
Excellent customer service
Response from Nabers GroupJan 12, 2022
Thank you for your feedback. We'll keep working hard to make using your Solo 401k even easier!
James
I spoke with the nabers group at length and decided to purchase their service. after they took my money they sent me some forms to fill out. I had a few questions on several of the forms so I called but the person that I talked to was unable to walk me through the forms. She took my number and said someone would call me back. I did not get a return phone call so I called again. I was unable to leave a message so I emailed. no reply. so I emailed again and finally got a reply. they told me to submit my questions. I submitted my questions via email but still no reply. so I've tried to call again and leave another message but their answering machine just hangs up on you. now I'm out $500 and considering contacting the Better Business Bureau.
Response from Nabers GroupJan 4, 2022
Thank you for your feedback, James as it helps us to grow. It looks like our team emailed back and forth with you 21 times in the 3 weeks since you signed up (in addition to 14 emails back and forth and a phone consultation before you signed up). We added your questions to our Daily Q&A session and emailed you a timestamp to their answers as soon as the call was done so you can get answers fast. Additionally, our team is on live chat Monday - Friday to make sure you get answers without delay. We realize the end of the year can be a bit hectic, but we are here to support you. If you think we've done a good job handling your support requests, we'd love for you to consider updating your review.
Eric
Affordable, easy to apply, and questions answered quickly.
Response from Nabers GroupDec 23, 2021
Thanks, Eric! We'll keep working to improve our product and tools so getting quick answers is even easier!
Javed A.
Lack of response from the message left. Expectation is to talk to a live person instead of getting instructed to go to Website to find answer. If customer service access improves, you will do well.
Response from Nabers GroupDec 23, 2021
Thanks for your feedback, Javed! Remember our website has live chat every day during business hours and our specialists are standing by ready to help. Additionally, we host daily Q&A sessions so you get answers to your questions fast. We'll work hard to continue improving our tools so getting answers to your questions is even easier.
Terry D.
Responsive, knowledgeable, helpful, congenial.
Response from Nabers GroupDec 17, 2021
Thank you, Terry! We'll keep working to improve our tools and product so it's even easier to use your retirement plan and control your financial future!
Khushang
It's been so pleasure and love to work with Nabers Group. I have been working with Nabers group since so long. Thanks for giving me an opportunity to work with you. Kudos to you.
Response from Nabers GroupDec 16, 2021
Thank you for your kind words, Khushang. We'll work hard to improve our tools and product so controlling your retirement future is even easier!
Brian K.
Used them to set up 401k and that went well. They then put me on their blog list and inundated me with emails day in and day out - every single post ('Margaret liked Steve's post') appeared as a new email. When I asked to be removed, he told me to log in to the blog that I had never signed up for to begin with and set up my preferences myself. The guy was just oblivious.
Response from Nabers GroupDec 14, 2021
Thanks for your feedback! We don't have a blog list but it looks like you signed up for our social network (which was sending you notifications). You can turn all notifications off at any time OR customize them to only get a daily digest if you prefer. We're constantly upgrading our tools to make using your Solo 401k even easier and hope this helps!
Therapist S.
The process has been smooth!
Response from Nabers GroupDec 14, 2021
Thanks for the great feedback! We'll keep improving our tools to make setting up and using your Solo 401k even better and easier!